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Products
- - - Repair Information
      
      PRODEMAND
      
      For Autos & Light Duty Trucks
      
      Diagnostic, estimating, OEM repair information and exclusive expert-based fixes delivered together.
      
      TRUCKSERIES
      
      For Class 4-8 Trucks
      
      All-in-one resource for repair information, trouble code procedures and labor estimating tools.
  - - Shop Management
      
      MANAGER SE
      
      For Autos & Light Duty Trucks
      
      Business management tools to help you manage every aspect of your shop more efficiently and profitably.
      
      MANAGER SE TRUCK EDITION
      
      For Class 4-8 Trucks
      
      Shop management software designed for independent shops that service medium- to heavy-duty trucks.
  - - Shop Marketing
      
      SOCIALCRM + LOCALSEARCH
      
      Digital Marketing
      
      SocialCRM: Retain customers with powerful digital marketing, customer engagement tools and targeted marketing promotions.
      
      LocalSearch: Attract new customers with a professional website and Google optimization tools to rank higher in search engines.
      
      GOOGLE ADS
      
      PAID SEARCH
      
      Attract new business with targeted Google Ads that reach customers actively searching for your services.
Support
- - - Customer Support
      
      Customer Accounts
      
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  - - Contact Information
      
      (888) 724-6742
      
      16067 Babcock St.
      San Diego, CA 92127
      
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Resources
- - - Product Training
      
      PRODEMAND
      
      For Autos & Light Duty Trucks
      
      Automotive repair, diagnostic and estimating information.
      
      TRUCKSERIES
      
      For Class 4-8 Trucks
      
      Repair information, trouble code procedures and labor estimating.
      
      MANAGER SE
      
      For Autos & Light Duty Trucks
      
      Business management tools that improve shop efficiency & profitability.
  - - Library
      
      SOCIALCRM
      
      Marketing Resource Library
      
      Shop marketing templates and resources to promote your business.
      
      Toolkit
      
      Marketing Materials
      
      Videos/Demos
      
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      Referrals
      
      Refer a friend to receive 1 month free towards your subscription.
      
      API Request
      
      Request a 3rd-party integration for ProDemand or TruckSeries.
News/Blogs
- - - News/Blog
      
      PRESS RELEASES
      
      Stay current with our latest updates.
  - - ShopConnection
      
      BLOGS & INSIGHT
      
      Explore the latest articles from Mitchell 1's subject-matter experts and guest bloggers, providing valuable insights and practical tips.
  - - SureTrack
      
      REAL FIXES
      
      Dealing with a tricky issue? Access expert knowledge derived from over 1 billion professional repair records.
      
      COMMUNITY
      
      Connect with thousands of professional technicians who are experiencing the same issues as you are.
About Us
- - - Our Story
      
      ABOUT MITCHELL 1
      
      OUR HISTORY
      
      For more than a century, we've remained true to our mission: to be a trusted partner to our shop customers.
  - - Testimonials
      
      HEAR FROM OUR CUSTOMERS
      
      Hear firsthand how our solutions have helped customers improve shop efficiency and profitability.
  - - Careers
      
      JOIN OUR TEAM
      
      Join Mitchell 1 and become part of a team dedicated to providing shops with tools they need to succeed.

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16067 Babcock St.
San Diego, CA 92127

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©2025 Mitchell Repair Information Company, LLC. All Rights Reserved.

Mitchell1® is a registered trademark used herein under license.

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Thank you

Thank you for notifying us of suspected unauthorized use and/or access to Mitchell 1 products. Your information will remain confidential. A representative from Mitchell 1 may contact you to gather additional details about the reported piracy activity. Should you have any questions, or wish to add additional information, please email antipiracyteam@mitchell1.com.

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Your upgrade request for Accounting Link has been received. A Customer Service agent will contact you shortly.

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Thank you for contacting Mitchell 1 to discuss data integration opportunities. Clients who meet the requirements will be contacted to discuss a potential opportunity.

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Thank you for your interest in SocialCRM.

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You will receive a copy of the information you submitted at the email address provided.

If you have an issue that requires immediate assistance, call us at 1-888-724-6742.

Thank you

We have received the information for your business website from SocialCRM LocalSearch.

Your SocialCRM support agent will contact you within 5 business days to take the next step in creating your new website.

If you have any questions, please call 888-724-6742 – Option 5.

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Thank you for your interest in Mitchell 1 products. A Customer Service Agent will contact you within 1 business day.

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A Product Content Support agent will respond normally within one business day or sooner.

If you have an issue that cannot be addressed by email or requires immediate assistance, please call our Product Support department at .888.724.6742 and select option 4.

Thank you for choosing Mitchell 1

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Your response has been received. If you have any further questions or require additional assistance, please contact Customer Care by calling 888.724.6742.

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Thank you for your interest in Mitchell 1’s SocialCRM solution.

A product specialist will contact you within 1 business day to show you the features and benefits of our shop marketing solution.

In the meantime, check out our ShopConnection Blogs for great time-saving tips and tricks!

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Thank you for submitting your feedback to the Software Development Team. All submitted feedback is reviewed. If our software development team has any questions, we may contact
you to get additional information.

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Please allow 30 business days for your request to be processed.

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Your Target Market Request form has been sent. Your SocialCRM support agent will contact you to discuss any specifics, if needed.

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We’ve received your request for technical support. A Technical Support Specialist will contact you within 1 business day.

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A Product Trainer will contact you within two business days to schedule a one-on-one training session.

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Your details have been successfully submitted!

Light Duty Automotive – Website UI Integration – ProDemand Estimator

ProDemand Light Duty Automotive has the following mechanisms for application-level integration with our repair content: (Labor, Parts, Fluids, and Maintenance) Your users can launch the ProDemand Light Duty UI sub-sections, assuming they already have an active subscription.

The ‘Website UI Integration’ is a self-contained sub-section of the ProDemand interface designed to provide access to specific subsets of repair content, such as the ‘Parts/Labor’ guide. This includes tabs for Labor, Parts, Maintenance, and Fluids, each containing information like cost, labor hours, and part numbers.
With this feature, users can select a collection of parts and labor items from the ProDemand interface, which are then returned to the calling program.
This mechanism allows users to pass specific vehicle identifiers, such as the VIN, ACES ID, or YMMSE qualifiers, to the ProDemand interface.
Using this mechanism, an invoking application can display the UI intent, enable the user to view and select content, and transfer content back to the invoking application
TAPE (transfer application public extension) is a workflow that gets you a token, which you then present to the Secure Intents website to consume the intents.
Intents do not display the full ProDemand interface; a screenshot of the “Parts & Labor” intent is shown below:

Integration lightduty

Light Duty – Automotive Website Launcher – ProDemand Complete

Direct Access—Pass-Through (transfer ticket) streamlines access straight into ProDemand. Depending on the configuration, this workflow uses the user/password credentials or an account number. Your users can launch into ProDemand, assuming they already have an active subscription.

This allows an invoking application to pass the searchTerm value, VIN, ACES ID, or YMMES vehicle identity and launch the full ProDemand application
Allows the end-user to interact with it directly
It does not allow any information to be transferred from ProDemand back to the invoking application

api Website Launcher

Medium & Heavy-Duty Truck – Website UI Integration – ProDemand Truck Labor

ProDemand Medium and Heavy-Duty Truck Class 4-8 has the following mechanisms for application-level integration with our repair content: (Labor)

Your users can launch the ProDemand Medium & Heavy-Duty Truck UI sub-sections, assuming they already have an active subscription.

The ‘Website UI Integration’ is a self-contained subsection of the ProDemand Truck interface designed to provide access to specific subsets content, such as the ‘Labor’ guide, which contains information on labor hours
With this feature, users can select a collection of labor items from the ProDemand Truck interface, which are then returned to the calling program.
This mechanism allows users to pass specific vehicle identifiers, such as the VIN and YMM qualifiers, to the ProDemand Truck interface.
Using this mechanism, an invoking application can display the UI intent, enable the user to view and select content, and transfer content back to the invoking application
TAPE (transfer application public extension) is a workflow that gets you a token, which you then present to the Secure Intents website to consume the intents.
Intents, such as the ‘Labor’ intent, are designed for simplicity. They do not display the full ProDemand Truck interface, as shown in the screenshot below:

api Website Integration

api Website Integration

Medium and Heavy-Duty Truck – Class 4-8 Website Launcher – ProDemand Truck Series

Direct Access—Pass-Through (transfer ticket) streamlines access straight into ProDemand Truck. Depending on the configuration, this workflow uses the user/password credentials or an account number. Your users can launch into ProDemand Truck, assuming they already have an active subscription.

This allows an invoking application to pass the searchTerm value, VIN, and YMM vehicle identity and launch the full ProDemand Truck application
Trouble Code Search Option
Allows the end-user to interact with it directly
It does not allow any information to be transferred from ProDemand back to the invoking application

api Website Launcher

How to find your account number

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Ready to accelerate auto repairs?Book a quick, no obligation demo to get started