The #1 Shop Management Software You Can Trust
As the industry’s leading shop management tool, Manager SE is trusted by generations of shop owners to manage their operations. From estimate through invoice, Manager SE streamlines workflow and gives you full visibility of all shop activities so you can run your business at maximum efficiency.
Digital Parts Catalogs
Simplify parts ordering with the industry’s largest e-catalog selection, including multi-vendor platforms.Learn More
Get detailed insights with 180+ integrated reports tracking revenue, sales and customer history.Learn More
Enhance customer experience via text-to-pay, estimate approval by text & invoice-sharing via MessageCenter.Learn More
Automatically track technicians’ productivity + employee hours with Time Management tools.Learn More
Mobile Digital Inspections
Leverage plate-to-VIN decoding to ID customer vehicles; conduct inspections using mobile devices.Learn More
Effortlessly schedule appointments and manage technician assignments with drag-and-drop Scheduler.Learn More
Hear From Our Customers
“The biggest impact of Manager SE has been in the office, with the ability to keep my gross profit margins where they have to be. Manager SE also allows us to quickly put together accurate, reliable estimates that I have confidence presenting to the customer.”
— Paul Lannon, Owner
Paul’s Automotive | Baltimore, MD
“With Manager, I have my thumb on the pulse of the repair from beginning to end. Being able to order parts online is a huge timesaver, and managing parts so much more efficiently helps us be more profitable.”
— Ric Morin, Owner
Motorcar Alternatives | Hooksett, NH
“Mitchell 1 has enabled us to stay ahead of the quickly changing auto repair business … We have also found that the reports are extremely useful in giving a clear picture of the business — where the profits are highest and where adjustments need to be made.”
— Samuel W. Concelman, Jr., Owner
Glenshaw Auto Service | Glenshaw, PA
See the Big Picture
- Track all aspects of your shop on a single dashboard to effectively manage your business, repairs & customer service.
- Boost efficiency and profitability; eliminate tedious paperwork.
- Leverage industry-leading technical support for enhanced guidance.
- Gain real-time insights into your shop’s business operations on a secure, intuitive user-interface.
- Easily track sales, inventory, and employee performance with just one click.
- Network with peers in our shop management forum.
Service Writer Tools that Connect
- Enhance your customer’s experience with automated vehicle recommendations, service notifications and integrated scheduling.
- Speed repairs with plate-to-VIN decoding, mobile digital inspections & vehicle history reports.
- Facilitate instant customer communications through integrated texting.
Accurate, Dependable Estimating
- Produce accurate, profitable estimates quickly and confidently.
- Seamlessly integrate with ProDemand to access industry-standard labor guides, OEM parts, maintenance (with labor times), TSBs, recalls, and more.
Seamless Product Integrations
- ProDemand: Access OEM repair information combined with SureTrack® expert fixes for efficient vehicle repairs.
- Manager SE Truck Edition: Efficiently service Class 4-8 trucks with integrated repair, labor estimating and management tools.
- SocialCRM Shop Marketing: Grow your business with automated campaigns, verified reviews, professional websites, and more.
Powerful, Optional Features:
- ProSpect: Leverage mobile vehicle inspection tool for check-in, vehicle ID process, and on-the-spot inspections.
- MessageCenter: Facilitate two-way texting inside Manager SE; no need to leave the program screens.
- Integrated Payment Processing: Boost point-of-sale with XCharge and/or 1stMile for secure, efficient payments.