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For immediate assistance please call: 1-888-724-6742
Hours (all Pacific time; Monday – Friday, except as noted)
Office: 6:30 a.m. to 4:00 p.m.
Sales: 5:30 am. to 5:00 p.m. (6:00 a.m. to noon Saturdays)
Customer Account Support: 6:30 a.m. to 4:30 p.m
Technical Support: 5:30 a.m. to 4:30 p.m
Product Content Support: 5:30 a.m. to 4:30 p.m
Contact us by email
The Client Services teams are ready to serve and support our customers. To reach the correct team for assistance, select one of the options below:
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Customer Account Support
For assistance with your Mitchell 1 account.
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Technical Support
If your software is not working properly or you need installation or data update assistance.
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Product Content Support
For help locating repair or estimating information in ProDemand or TruckSeries.
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Software Development
If you have software feature feedback or comments.