For immediate assistance please call: 1-888-724-6742
Hours (all Pacific time; Monday – Friday, except as noted)
Office: 6:30 a.m. to 4:00 p.m.
Sales: 5:30 am. to 5:00 p.m. (6:00 a.m. to noon Saturdays)
Customer Account Support: 6:30 a.m. to 4:30 p.m
Technical Support: 5:30 a.m. to 4:30 p.m
Product Content Support: 5:30 a.m. to 4:30 p.m
Contact us by email
The Client Services teams are ready to serve and support our customers. To reach the correct team for assistance, select one of the options below:
Customer Account Support
For assistance with your Mitchell 1 account.
If your software is not working properly or you need installation or data update assistance.
Product Content Support
For help locating repair or estimating information in ProDemand or TruckSeries.
If you have software feature feedback or comments.