Engine Diagnostics: Don’t Forget to Ask Questions
The truck rolls in with a diagnostic trouble code light on. The chances are good that the first thing a technician will do is grab a scan tool and see what code or codes have set.
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ProDemand Updates – October 18, 2018
New ProDemand updates include Advanced Driver Assistance Systems (ADAS) Quick Link and Extended Maintenance Mileage Intervals. -
2018 SuperTech Winners Earned Their Bragging Rights
This year there was again no shortage of talent and competing for Grand Champion was quite the rigorous process as usual. Taking the Grand Champion win this year was Phillip Pinter from FedEx Freight in Ida, MI. -
SureTrack Real Fix: Lean Times
There are lost of components that can affect the fuel system and cause it to be too lean. Follow this Real Fix to see how a code P1128 on this Hyundai Accent was diagnosed and repaired. -
Things to know about DEF (Diesel Exhaust Fluid) and its Storage
Using systems that require fluids to be injected into outgoing exhaust for emission reductions is pretty common. With this in mind, there are some important facts that fleet managers and operators need to know about these fluids, commonly known as diesel exhaust fluids (DEFs). -
Why Include Postcards in Your Marketing Plan?
The best way to reach your customers is through a multi-channel marketing campaign approach, meaning communicating with the same customer through different channels both on and offline (including postcards). -
Mitchell 1 Wins Two PTEN People’s Choice Awards!
We are thrilled to have won PTEN People’s Choice Awards for ProDemand® 1Search Plus and SocialCRM LocalSearch! -
A Celebration to Remember at the Frost & Sullivan Gala
It was a beautiful October night at the Paradise Point Resort in San Diego. Jeff Grier, Mitchell 1’s Sr. Director of Product Development, and his wife, Nicola, entered the dimly lit event. -
SureTrack Real Fix: Can I Get Some Assistance?
Remember the old days when you would turn your head to look behind you while backing up? Now cars have cameras and sensors to help you with this mundane task and add more components that can fail. Follow this Real Fix to see how the Parking Assist light on the dash of this BMW 530xi was diagnosed and fixed. -
Manager SE 7.5 Is a Game Changer Release
Manager™ SE continues 20+ years of innovation to meet modern auto repair shop needs. We’ve kept the development team very busy updating the shop management system to deliver the latest customer-requested enhancements. Here are just a few of them: