Real Fixes from Mitchell 1’s SureTrack® expert information resource are documented issues from actual shop repair records and community discussions. Read on to see how SureTrack can help you correct issues that are not easily diagnosed using OEM information alone. SureTrack is available at no additional cost in our ProDemand product.
If you missed the recent series of Manager SE webinars but still want to learn best practices for mastering your shop management system – you’re in luck! We’ve just wrapped up the Master Your Mitchell 1 Shop Management Software webinar series offered with our partner O’Reilly and are making the recordings available at no cost. So you can watch the recordings at your convenience and get in-depth training on the Mitchell 1 Manager™ SE shop management software.
One thing technicians don’t like is when customers worked on their cars themselves, especially after previously bringing the vehicle in for a diagnosis and rejecting service. SureTrack community member Mart2018 had a Nissan Pathfinder in the shop that had been in before to diagnose a misfire but the customer declined the work and took it home and replaced some parts and now it won’t start. They posed their question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue quickly.
Noises that only happen while driving can be hard to track down. And when they seem like they’re coming from an obvious place you might replace parts that aren’t causing it. SureTrack community member tomsmobilerepair had a Ford Escape in the shop that had an apparent wheel bearing noise but that didn’t fix it. They posed their question to the community, and with the help of fellow community members DAG1365, 1234mark and others, they were able to resolve the issue quickly.
Mitchell 1 provides TPMS information to Modern Tire Dealer, an award-winning publication that writes editorial content geared to independent tire dealers. We’re sharing this content in our blog, with a link to the Modern Tire Dealer website where you can read the article in full. The TPMS information in this article may also be accessed in either the TPMS or the reset procedures quick link in our ProDemand® auto repair information software, along with other important reset procedure data for the selected vehicle.
Here’s another case of a vehicle with lack of power and the power of the SureTrack community to come to the rescue. SureTrack community member memohernandez had a MINI Cooper S in the shop that hesitated when taking off from a stop and had several codes. They posed their question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.
The Ford F150 has been the top selling vehicle in the US for many years. The 3.5L EcoBoost engine is one of the most common engines in them now and techs are seeing them in their shops frequently. SureTrack community member bmaples had a Ford F150 3.5L EcoBoost in the shop that just didn’t have the power it should. They posed their question to the community, and with the help of fellow community member CBriggs and others, they were able to resolve the issue quickly.
Fleets may pay greater attention to truck cooling systems when preparing for seasonal changes where extreme low or high temperatures test the capabilities of the system. This extra attention to the cooling system does help keep the truck on the road. However, the best way to avoid downtime is to keep the cooling system in proper order with regular maintenance and pre-operation checks throughout the year.
The first series of Manager SE webinars in April & May were such a huge success, O’Reilly and Mitchell 1 have partnered to bring them back! So, if you missed the first series, here’s your chance to get in-depth training on the Mitchell 1 Manager™ SE shop management software right on your computer — at no cost!
Once again an intermittent problem frustrates a tech and leads to a comeback. SureTrack community member ProAutoValdosta had a Ford Ranger in the shop that had been in for an intermittent high or erratic. They repaired it but within a week it was back again for the same thing. They posed the question to the community, and with the help of fellow community member sleazen and others, they were able to resolve the issue quickly.
