• SureTrack Community Fix: Hot and Cold FJ

    Mitchell 1 SureTrack Real Fix LogoVehicles with multiple zone HVAC systems often have problems with heat distribution. But what do you do when it’s a single zone system and heat is only coming out of one side? SureTrack community member JOSH STEPHENSON had a Toyota FJ Crusier that would only put out heat on the driver side of the vehicle. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • Fully Electric Trucks in Our Future

    When it comes to protecting and restoring the environment, it should come as no surprise that the commercial trucking industry would adopt positions that mirror those of the public sector. As a result, in recent years, several large commercial truck manufacturers have been studying the possibilities and logistics of using fully-electric commercial trucks, typically known as EV’s (Electric Vehicles). Read more about it here.

  • SureTrack Community Fix: Morning Shakes

    Mitchell 1 SureTrack Real Fix LogoWinter is coming but you don’t expect your car to have the shivers in the morning. SureTrack community member carguru had a BMW X5 in the shop where the owner had a problem where it would shake when first started in the morning. They posed the question to the community, and with the help of fellow community member BMWTECH and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Disco Dash

    Mitchell 1 SureTrack Real Fix LogoElectrical gremlins are no fun to deal with and a lot of them are caused by power and ground issues. SureTrack community member joesal67 had a Ford Econoline van in the shop that had the dash lights flashing under certain circumstances as well as other lighting issues. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue.

  • Could Not Duplicate. No Problem Found

    Most of us have been on the customer side reading those fateful words for something where we know a problem exists. The frustration increases to monumental proportions when the problem is a blaring fault code indicator light on the instrument panel, yet still no concrete problem can be located. For technicians, the experience is nothing to celebrate either. Let’s face it, we all have better things to do besides taking the truck into the shop or spending time trying to re-create a problem. Let’s take a look at four basic steps that can help to more accurately and efficiently diagnose and resolve fault code issues.

  • Top 5 Tips to Maintain Your Customers’ Hybrid Vehicle

    Hybrids have been on the road for almost 20 years now and have become quite a large segment of all the cars currently on the road. Every shop is going to deal with maintaining hybrid cars at some point, why not join in now? This blog post summarizes some key points that you might find very helpful when it comes to repairing any customer vehicles.

  • SureTrack Community Fix: Check the FPR Screen

    Mitchell 1 SureTrack Real Fix LogoWhen you’re not familiar with a particular engine, it’s great to get help from experts. And the SureTrack Community is ready to help. SureTrack community member Nhaugen had a GMC Sierra Duramax diesel in the shop that wouldn’t start. Since they weren’t that familiar with these engines, they posed the question to the community, and with the help of fellow community member Dmckemie12 and others, they were able to resolve the issue.

  • Why Customers Leave – Do You Care? 

    Marketing Tips from Mitchell 1 SocialCRMIt’s safe to say that most shops would admit that working with customers is an everyday challenge – period. Even when things go right, challenging customer personalities and attitudes will still exist. And in the end some customers will leave no matter what. Here are some tips from our Social CRM marketing experts on why your customers will leave and what you can do about it.

  • Featured TPMS Tip: 2015-19 Lexus RC F, 2016-17 RC 200T, 2016-19 RC 300 and 2015-1 RC 350

    Tire Pressure in Cold weather specificationsMitchell 1 provides TPMS information to Modern Tire Dealer, an award-winning publication that writes editorial content geared to independent tire dealers. We’re sharing this content in our blog, with a link to the Modern Tire Dealer website where you can read the article in full. The TPMS information in this article may also be accessed in either the TPMS or the reset procedures quick link in our ProDemand® auto repair information software, along with other important reset procedure data for the selected vehicle.