Finding Repair Information in ProDemand’s 1Search Plus: Real Fixes
ProDemand has a new look! Each week we will be touching on one of the new 18 cards in ProDemand’s 1Search Plus. This week we’ll go over the Real Fixes card.
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SureTrack Community Fix: Lincoln Lights
You would think a malfunctioning park light would be an easy fix, but not if someone else got there first and installed the wrong part. SureTrack community member LCAR had a Lincoln MKZ where the left park light didn’t work. They posed the question to the community, and with their help were able to resolve the issue. And the fix reinforces the importance of installing the correct electronic parts on today’s vehicles. -
Inside Tips on Auto Shop Marketing From Harley Bryant
The “Meet Your Support Agent” feature provides an inside look at the SocialCRM shop marketing service from the support agent’s perspective. This time we had the opportunity to sit down with Harley Bryant. -
Disconnecting The Battery With The Engine Running?
The other day, while looking up a procedure for testing a fuel injector fault code, I noticed this warning about disconnecting the battery with the engine running, and it brought back memories from years ago. -
SocialCRM Attitude of Gratitude Winner for August
We are excited to announce our Attitude of Gratitude sweepstakes winner for the month of August! -
SureTrack Real Fix: Get the Right Angle
If you’re not that familiar with Anti-lock Brake Systems (ABS) you might wonder why steering angle is important to the function of it. It is used to account for the different wheel speed when turning to keep the system from activating inadvertently. Follow this Real Fix to see how a problem with the clockspring on this Volkswagen Routan triggered the ABS light and how it was repaired. -
Why Your Auto Shop Needs a Custom Domain Email Address
Understand the importance of a professional, custom domain email address by taking a look at the parts of an email address, what a custom domain email is and why it is important to you. -
ProDemand Updates – September 7, 2018
September 7, 2018 – What’s new in the current release? -
We’re Taking Your Auto Shop Marketing to the Next Level!
The latest release of the SocialCRM auto shop marketing service incorporates many of the enhancements you’ve been asking for – like text messaging! -
SureTrack Real Fix: Call a Doctor
Sometimes your best diagnostic tool is your own hearing. Follow this Real Fix to see how a stethoscope was used to find the cause of a cooling problem on this Toyota Prius.