• SureTrack Community Fix: Can’t Lock That VW

    Mitchell 1 SureTrack Real Fix LogoA car that can’t be locked is a security issue for the owner. Usually this comes down to a switch or a module problem but not always. SureTrack community member griffsautoservice had a Volkswagen Jetta that couldn’t be locked with the keys or the fobs. It was a head scratching problem for them but they finally figured it out. The fix is documented below.

  • SureTrack Real Fix: Throttling Issue

    The throttle body on vehicles controls the air provided to the engine for combustion. There several controls related to its function and when one goes bad the vehicle won’t run right. Follow this Real Fix to see how code P2101 was diagnosed on this vehicle and how the issue was resolved.

  • SureTrack Community Fix: Can’t Keep It In Gear

    Mitchell 1 SureTrack Real Fix LogoHaving to figure out what’s wrong with a vehicle after someone else works on it can be a challenge. In this case, a rebuilt transmission has to be torn down to find the cause. SureTrack community member MIKE1968 had a Ford F150 in the shop that would fall out of gear when coming to a stop. They posed their question to the community, and with the help of fellow community member 1Quick6 and others, they were able to resolve the issue quickly.

  • Featured TSB: No-Start Issue for Chevy Cruze

    Mitchell 1 provides TSB information to Auto Service Professional, an online edition of Auto Service Professional magazine, which fulfills a critical role in the automotive aftermarket by providing technical information to independent repair facilities and new car dealer service departments. We’re sharing this content in our blog, with a link to the Auto Service Professional website where you can read the article in full. Enjoy!

  • SureTrack Community Fix: Conflicting Messaging

    Mitchell 1 SureTrack Real Fix LogoSometimes being too cool is a bad thing, even though your dash is saying you’re too hot. SureTrack community member harristech had a Chevrolet Silverado in the shop where the A/C would stop working and the instrument cluster had a message about the engine being too hot. They posed the question to the community, and with the help of fellow community member Dmckemie12 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: BMW Gets The Shaft

    Mitchell 1 SureTrack Real Fix LogoWhen a drive shaft u-joint breaks it will usually disable the vehicle or cause some serious damage. This car kept on going. SureTrack community member bmaples had a BMW X3 where the front drive shaft fell out and was lost while the owner was driving and they needed help with what to look for when replacing it. They posed the question to the community, and with the help of fellow community member BMWTECH and others, they were able to resolve the issue quickly.