• SureTrack Community Fix: Ecoboost Loses Power

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    Mitchell 1 SureTrack Real Fix LogoModern turbocharged engines provide a lot of power to their owners but can be quite complicated. When you have an issue with lack of power, don’t forget the basics that apply to all engines. SureTrack community member bmaples had a Ford F150 3.5L EcoBoost in the shop that just didn’t have the power it should. They posed their question to the community, and with the help of fellow community member CBriggs and others, they were able to resolve the issue quickly.

  • Best of the Blogs – 2021 Truck Repair Information “Did You Knows”

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    Our truck repair experts at Mitchell 1 — were very busy last year. In addition to working hard on improving the medium- to heavy-duty truck repair software and getting repair information documented in a timely manner, they also shared their knowledge here in the ShopConnection blog.. Here we collected a few of the pearls of wisdom that our experts have written this past year— all of which we hope you find help you get to your fix faster!

  • Best of the Blogs – 2021 ProDemand Updates

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    With 2021 now in the rear view mirror, we can look to the road ahead and to what 2022 will bring. As usual, Mitchell 1 is already hard at work creating value for our customers and finding new and innovative ways to help technicians and shop owners speed up efficiency and value for the coming year. Get yourself caught up or reacquainted with all the new features and updates in ProDemand this past year here.

  • Best of the Blogs 2021: Auto Shop Marketing Tips

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    Marketing can be tricky. It is an ever-evolving and dynamic practice that can make or possibly break a business. New technologies and methodologies are constantly developing and consumers change with these trends; including the way they interact with marketing communication methods. This past year, our SocialCRM auto shop marketing team has been busy blogging away and sharing their marketing wisdom to help your shop gain and retain more customers and ultimately boost sales. Here is a collection of the SocialCRM team’s blog posts from 2021.

  • SureTrack Community Fix: Updates Are The Key

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    Mitchell 1 SureTrack Real Fix LogoWe’re constantly being urged to do updates. Updates on our phones, our computers, even our TVs. Even your car needs updates at times. Some newer cars automatically get updates over the air but older ones don’t. SureTrack community member alltune had a Jeep Compass in their shop that couldn’t pass inspection because the fuel monitor wouldn’t set. They posed the question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue quickly.

  • Do You Hear What I Hear?

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    Words have meaning — often multiple meanings and whatever word is used to describe a sound may or may not convey the sound to the interpreter of the word — most often the technician. Mercifully, the context in which the word is used usually helps us to better understand what that particular word means. Learn how Mitchell 1’s TruckSeries can help you “translate” those sounds to make sense.

  • SureTrack Community Fix: Just a Touch of Oil

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    Mitchell 1 SureTrack Real Fix LogoIntermittent noises are hard to reproduce and therefore hard to track down, especially if they only happen while driving. SureTrack community member Jeffytune had a Cadillac Escalade in the shop that would sometimes make a loud buzzing noise after driving over a bump or dip. They posed the question to the community, and with the help of fellow community members ericsautomotive and jbsprintcar, they were able to resolve the issue quickly.

  • Featured TSB: Caution When Dealing With Toyota Gas Pedal

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    Mitchell 1 provides TSB information to Auto Service Professional, an online edition of Auto Service Professional magazine, which fulfills a critical role in the automotive aftermarket by providing technical information to independent auto repair facilities and new car dealer service departments. We’re sharing this content in our blog, with a link to the Auto Service Professional website where you can read the article in full. Enjoy!