Sometimes you get a customer who does not want to spend the money to properly diagnose a problem. SureTrack community member EddRSmith had a 2007 Chevrolet Colorado in the shop that had a code P0017 and they came to SureTrack to look for what the most common cause would be. They posed the question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue quickly.
Do you have about a million passwords floating around in your head? If you’ve forgotten your password — or need to reset your password — to access ProDemand or TruckSeries repair information software, it’s quick and easy! Just follow these steps…
We’re excited to announce that the second Shop Management Workshop for 2019 will be held in beautiful Scottsdale, Arizona on September 19-21 at the lovely Scottsdale Plaza Resort. This 2-day training event will help Manager SE users master the system to get the most out of their software and take their business to the next level.
If you assume the ground connections are correct and in good condition in your truck, you may go down the wrong path. The end result could be unnecessary parts replacement and troubleshooting time, all because a simple ground cable was incorrectly routed and tightened.Transmissions are precision machinery that do not like contamination in their fluid. Even a small amount of contamination will cause issues. SureTrack community member Nhaugen had a 2005 Nissan Pathfinder in the shop where the transmission would chatter at highway speeds. They posed the question to the community, and with the help of fellow community member trannyman1 and others, they were able to resolve the issue quickly.
The problems associated with driving through standing or running water have the potential to wreak havoc with any brake system. Read this blog post to learn about how to avoid problems that may be left over from the heavy spring rains this year.
Anti-lock brake system harnesses and and sensors really take a beating in normal use and are common failure points. Follow this Real Fix to see how ABS codes on this 2006 Chevrolet Chevy Express were diagnosed and repaired.
We just had to share this great story from Ratchet + Wrench Magazine about one of our most valued ProDemand customers: Chuck Hartogh, president and co-founder of C & M Auto Care Inc., in Glenview, Ill. Hartogh describes the believability threshold all shop owners seek to achieve with their clients. Modern tools allow you to reach that threshold so much faster, he says, “and that builds trust, and in our business, trust is everything.”
You replace a transmission and it has issues, so you replace it again and it still has issues, what do you do next? You come to the SureTrack community and ask your fellow techs for help. SureTrack community member eagletireman1 had a 2014 Chrysler Town & Country in their shop that had a stalling problem after replacing the transmission twice. They posed the question to the community, and with the help of fellow community member trannyman1 and others, they were able to resolve the issue quickly.
Does your shop have enough scan tools? The odds are that your techs will need access to the scan tool to not only check for potential codes but also to continue the diagnosis and any potential reset procedures.
