Inside Tips into Auto Shop Marketing from SocialCRM Agents
Our support agents share some of their best practices and tips to help you get the most out of the SocialCRM product.
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SureTrack Community Fix: Poor Dead Soul
Battery voltage is critical to keeping today’s vehicles operating correctly. Even a very slight drop can keep you from even starting. SureTrack community member after6tuning had a Kia Soul that wouldn’t start and at first it appeared to be a charging issue. They posed the question to the community, and with the help of fellow community member todawg and others, they were able to resolve the issue quickly. -
Mitchell 1 Just Won A 2018 PTEN Innovation Award!
The word just came in and our Mitchell 1 team couldn’t be more excited—we were just given an Innovation Award for 2018 from Professional Tool & Equipment News (PTEN) for the new 1Search Plus feature in ProDemand in the repair information category! -
Attitude of Gratitude Winner July
We are excited to announce our Attitude of Gratitude sweepstakes winner for the month of July! -
SureTrack Real Fix: Shafted Sensor
The anti-lock brake (ABS) system in vehicles relies on sensors to operate. These sensors capture the rotation of the wheels, typically through interfacing with a notched sensor ring. If this ring gets damaged, the system will not operate properly. Follow this Real Fix to see diagnosis of ABS codes on this Mercury Mariner lead to a damaged sensor ring and the repair. -
Those Colors Have Meaning!
The other day, I was in TruckSeries looking up the information to replace the disc brake pads on a Ford F-450. Navigating to the procedure, I couldn’t help but notice the bright colors in the repair illustrations. -
Your Social Media Should Take a NAP!
However, as a business owner, one common mistake is often made that will absolutely hinder that Google climb. So what is it you may ask? NAP! -
What’s Up With All the Different Fault Code Numbers?
As more and more light-duty shops begin to take on more medium truck jobs, auto techs are being confronted with a very strange set of codes, nothing like the codes on a car or pickup truck with OBD II codes. -
Estimate Guide FAQs
Our Mitchell 1 Labor Editorial Department has been getting some common questions about estimates, so we wanted to take a minute to highlight some of these FAQs to help everyone better understand how to use the Estimate Guide Module. -
SureTrack Community Fix: Bad Vibrations
Sometimes when you have a vehicle problem you can get distracted by an unrelated code issue. SureTrack community member carguru had a BMW X5 in the shop where the owner had a problem with vibration or shaking when first started in the morning and the only code was for the charging system. They posed the question to the community, and with the help of fellow community member BMWTECH and others, they were able to resolve the issue quickly.