GOLD STANDARD
AUTO REPAIR
SOFTWARE

Driving Shop Efficiency and Profits

  • Diagnostics and Repair Information
  • Shop Management Software
  • Shop Marketing Services

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YOUR PARTNER FOR SHOP SUCCESS

As a trusted partner in shops for 100+ years, we’re committed to helping your business thrive. Our vehicle repair solutions help simplify everyday tasks, so you can fix vehicles faster and drive more revenue for your auto repair shop.

Increase Shop Productivity

Streamline Workflows

Get More Customers

Make More Money

PRODUCTS

Repair Information

Our award-winning repair information is designed to help you diagnose problems, write accurate estimates and repair vehicles quicker and easier than ever.

  • Powerful search engine produces quick, targeted results
  • Intuitive card-based layout follows technician’s workflow
  • Interactive wiring diagrams simplify electrical diagnostics

PRODEMAND

Autos & Light Trucks

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TRUCKSERIES

Class 4-8 Trucks

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Shop Management

Industry-leading shop management software helps you run your business at maximum efficiency.

MANAGER SE
Autos & Light Trucks

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TRUCK EDITION
Class 4-8 Trucks

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Shop Marketing

Drive more business to your shop with an integrated, automated marketing program tailored to your needs.

SOCIALCRM
RETAIN CUSTOMERS

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LOCALSEARCH
ACQUIRE CUSTOMERS

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ABOUT US

Mitchell 1 began in 1918 with the simple idea that people needed information to fix cars. Today, we are an industry leader in every market we serve. Our success is built on our core values:

  • Heritage as a trusted partner in the shop
  • Innovation in solving customer challenges
  • Stability as a proud member of Snap-on, Inc.

PTEN: People's Choice Award Winner 2024Frost & Sullivan: Best Practices Award 2023 Market Leader: Customer Success Award 2022 PTEN Innovation Awards: Award Winner 2021 PTEN: People's Choice Award Winner 2020

MITCHELL 1 SHOWS ME THE FIX AT A GLANCE. THAT’S ALL I NEED.

Shaun | Owner, Buzzuto Motors
San Diego, California

WHO WE SERVE

General Auto Repair Shops

Multi-Shop Operations

Class 4-8 Truck Repair Shops

Fleet
Operators

Training and Education

Tire
Shops

Mobile Mechanics

Dealerships

PERSONALIZED
TECHNICAL SUPPORT

We uniquely provide unparalleled technical support at no additional
cost to ensure a smooth experience. Whether you need one-on-one
training with a technical expert or personalized support for your shop
marketing efforts, we’ll assist you every step of the way.

 TOTAL SHOP SOLUTIONS

Mitchell 1 is proud to be a member of the Total Shop Solutions family of Snap-on® brands that brings together best-in-class automotive repair products from across the industry.

Mitchell 1 Sun John Bean Pro-Cut

Hofmann Challenger Lifts Car-O-Liner

NEWS & BLOGS

In the Spotlight

Mitchell 1 Hosts Sold-Out Shop Management Workshop in Philadelphia
SAN DIEGO, Calif., May 6, 2025 – Mitchell 1 welcomed a sold-out crowd of professional service advisors and shop owners at its recent spring shop management workshop in Philadelphia, Pennsylvania. The two-day event offered hands-on training and in-depth...
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Why Wiring Diagrams Are Critical for Diagnosing Electrical Problems in Today’s High-Tech Vehicles

As vehicles become more advanced, diagnosing electrical issues has become a whole new challenge for auto repair shops. Modern cars...

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Customer Reviews Management
Boost Your Shop’s Reputation with Customer Review Management

In today’s evolving digital landscape, online reviews hold great power in shaping a customer’s perception of your shop. Reviews can...

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