Do You Wish You Had More Customer Email Addresses? It’s no secret that email has taken the marketing world by storm as one of the most efficient ways to reach customers. Older marketing tools like the yellow phone books have faded as electronic technologies have grown. When was the last time you used a phone book for anything other […]
Meet Your Support Agent: Keri Winslow The “Meet Your Support Agent” feature provides an inside look at the SocialCRM service from the support agent’s perspective. In an interview format, they share expertise, insights and best practices to help auto repair shops use digital marketing & social media strategies to gain competitive advantage in their market. […]
Tips for Writing a Great Facebook Post Do you find yourself struggling to write a Facebook post or hesitant on what images and articles to share on your page? If so, don’t stress, the answer is simple: Keep your posts short, sweet and to the point! There are tons of helpful articles about Facebook on the Internet. […]
Your Customer “No Shows” Again – Now What? Since we’ve all missed scheduled appointments at some point, can you really blame a consumer when they miss their appointment at your auto repair shop? We’ve all been there. In those cases where a simple reminder would have made the difference, we now offer a solution for […]
Recurring Target Market Campaigns + New Year = SUCCESS in 2015! If you’re asking yourself, what’s a Recurring Target Market Campaign (RTMC)? Or how can I find out more about Recurring Target Market Campaigns, you’re on the right track and definitely asking the right questions to help ensure success for the New Year. RTMCs are […]
And the “Big Payback” Sweepstakes Winner for November Is… We’re happy to announce that the winner of our “Big Payback” Sweepstakes for November is John’s Auto Care of Boulder, CO. They’ve won a free month of their SocialCRM subscription! Congratulations, John! John was entered into the sweepstakes automatically by adding their SureCritic badge/link to their website. You can check out their […]
These Customers Made Our Day! Mitchell 1 recently had a special visit from some VIPs. Tom and Pam Ivey from Tysons Auto Specialties in Vienna, Virginia stopped in to meet their SocialCRM agent, Shoshana Elias, and take a tour of our headquarters facility in Poway, California. The Iveys have enjoyed the many marketing services of SocialCRM […]
And the “Big Payback” Sweepstakes Winner for September Is… We’re happy to announce that the winner of our “Big Payback” Sweepstakes for September is Auto Mobile Detective of Fountain Hills, AZ. They’ve won a free month of their SocialCRM subscription! Congratulations, Andrea & Kirk Horton! Andrea & Kirk were entered into the sweepstakes automatically by adding their SureCritic badge/link […]
10 Ways to Get More Facebook Likes You’ve built a nice Facebook page. Now, do you find yourself watching and waiting for the Facebook Like counter to go up, up, up? What should you do next to get people to visit and then like your page? Maybe you’ve heard a thing or two about how to increase […]
The Consumer is Always Right – Until You Decide to Fire Them! What should a business do when after bending over backward to help a consumer and they still give you a bad consumer review? How about take the opportunity to praise your team for the great job they did in spite of a difficult […]