Welcome to the Mitchell 1 Support Center
This is where you can Get2Know more about your Mitchell 1 products, schedule live training, request assistance from our professional product support teams … and more. Each product line has its own library of resources – click below to get started.
Hours (all Pacific time; Monday – Friday, except as noted)
Office: 6:30 a.m. to 4:00 p.m.
Sales: 5:30 am. to 5:00 p.m. (6:00 a.m. to noon Saturdays)
Customer Account Support: 6:30 a.m. to 4:30 p.m
Technical Support: 5:30 a.m. to 4:30 p.m
Product Content Support: 5:30 a.m. to 4:30 p.m
2021 HOLIDAY HOURS:
The main Mitchell 1 office will be closed Thursday & Friday, Nov. 25-26, 2021
Technical Support will be closed Thursday, Nov 25, and available 7 a.m. to noon on Friday, Nov. 26
The main Mitchell 1 office will be closed:
Friday, Dec. 24
Monday, Dec. 27
Friday, Dec. 31
Technical Support will be closed Dec. 24, and available 5:30 a.m. to 4:30 p.m. (regular hours) on Monday, Dec 27 and Friday, Dec. 31
Mitchell 1 Support
The Client Services teams are ready to serve and support our customers. To reach the correct team for assistance, select one of the options below:
Product Content Support – For help locating repair or estimating information in ProDemand or TruckSeries.
Technical Support – If your software is not working properly or you need installation or data update assistance.
Customer Account Support – For assistance with your Mitchell 1 account.
SocialCRM Support – Find contact information for the support agent assigned to your shop.