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PRODEMAND

Auto Repair Information Made Smarter

Auto Repair Software for Autos & Light Duty Trucks

Get a Free Demo

PRODEMAND Features

Diagnose, Estimate, and Repair
with Confidence

ProDemand® delivers OEM and real-world repair information including labor times, estimates, and maintenance schedules in one place. Designed for today's repair shops, ProDemand helps streamline diagnostics, reduce research time, and solve complex diagnostic trouble codes (DTCs) with greater speed and accuracy.

 

Diagnostics

Comprehensive OEM diagnostic information, test procedures, trouble code insights, and SureTrack real-world fixes that support accurate vehicle problem identification. 

1B+ Repairs Real Fixes Tech Community

 

Labor Guides

Industry-trusted labor times and operation data that help standardize repairs, accurately estimate work, and improve shop productivity.

Labor Times Standard Estimates

Wiring Diagrams

Simplify electrical diagnosis with Mitchell 1 Color Interactive or OEM wiring diagrams, plus complete component and connector views.

Interactive Color Wiring Connector IDs

 

Estimating

Capture every billable job with OEM parts, labor times, related operations, and accurate estimating information in one place.

OEM Parts Related Ops Billable Jobs

 
 

Maintenance

Manufacturer-recommended service schedules and maintenance information designed to support long-term vehicle reliability.

Test Values Diagnostics Best Test Pt

 

Specifications

Torque specs, fluid capacities, tire info, and common specifications, all in one place to help ensure accurate repairs.

Driver Assist Calibration OEM Data

TSBs and Recalls

Frequently updated Technical Service Bulletins and recalls that show known issues and provide OEM guidance.

TSBs Recalls Service Msgs

Vintage/Classic Coverage

Illustrated repair info for domestic and import vehicles back to 1960, plus in-house support with paper manuals back to 1912.

Back to 1960 Imports Manuals

ProDemand+

Add OEM body, frame, structural, paint, and materials information to ProDemand in one streamlined workflow.

BODY & FRAME Materials UPGRADE

 

0B+

Repair Records

0K+

OEM Repair Procedures

0K+

Shops Supported

0+

Years of Expertise

5 stars

"ProDemand cuts the time we spend searching drastically. My techs find information faster and are more productive."

Eldon Dunn

President

5 stars

"ProDemand is more efficient. I spend less time entering information. I don’t have to repeat lookups enter it once and you’re done."

Dennis Clark

Owner · Carlsbad Automotive Technology, Carlsbad CA

A Closer Look at ProDemand

Wiring Diagrams Built
for Real Shop Workflows

Troubleshooting modern vehicle electrical networks can stall
shop production when schematics are difficult to read.
ProDemand’s interactive wiring diagrams help technicians
diagnose faster by linking directly to component locations,
connector views, replacement procedures and specifications
without leaving the diagram.

  • Smart wire highlighting
  • Interactive components
  • Complete connector views
  • Multi-page navigation

See Wiring Diagrams in Action

Value Across the Entire Shop Team

Built for Every Role in the Shop

Technicians
Service Advisors
Shop Owners

For Technicians

Fix it Right the First Time

Technicians need quick, accurate diagnostic technical data directly in the bay to eliminate wasted time and avoid costly repair comebacks. Mobile access to trusted repair resources keeps mechanics productive at the vehicle.

  • 1Search™ Plus for Rapid DTC Lookup
  • SureTrack Real-World Fixes
  • Mobile At-Vehicle Access
  • Interactive Color Wiring Diagrams

For Service Advisor

Build Trust Before the Repair

When service advisors have the right information at their fingertips, approvals happen faster and repair orders move through the shop more efficiently.Having streamlined tools ensures estimates are written quickly and maintenance recommendations are clearly communicated , allowing vehicle owners to make informed decisions with confidence.

  • Labor, parts & diagrams in one place
  • Accurate OEM parts and pricing
  • Clear display of maintenance information
  • One-click calculations and revisions

For Shop Owners

Run a More Profitable Shop

Every hour a tech spends searching for answers or redoing a job is an hour you can't bill. ProDemand helps your team find the fix faster, quote accurately, and get it right the first time, so more of the day turns into revenue.

  • More Billable Hours
  • Fewer Comebacks
  • Accurate Estimates
  • Once Source of Truth for Every Bay

PRODEMAND INSIGHTS

Product Updates, Repair Insights, and Expert Tips

OEM Wiring Diagrams August 18, 2026

Bringing OEM Wiring Diagrams into the Light

ProDemand has enhanced access to OEM wiring diagrams by placing them alongside Mitchell 1 Interactive Wiring Diagrams, giving technicians faster…

Read More
QuickSpecs cleaner layout faster navigation July 21, 2026

Find Common Specs Faster with the New QuickSpecs Experience in ProDemand

The new QuickSpecs update in ProDemand streamlines access to common specifications like wheel torque and belt routing. With a cleaner…

Read More
ProDemand+ November 10, 2026

Mitchell 1 Launches ProDemand+, Bringing Mechanical and Body Repair Information Together

Mitchell 1 introduces ProDemand+, an optional add-on to ProDemand that brings OEM mechanical and collision repair information together, helping shops…

Read More
prodemand for small shops July 6, 2026

How ProDemand Auto Repair Software Helps Small Shops Profit

Running a successful repair shop requires making the most of your resources. With a small team, mistakes are harder to…

Read More
June 15, 2026

Introducing the New QuickSpecs Experience in ProDemand

ProDemand® introduces the new QuickSpecs experience, designed to help technicians find specification data faster with fewer clicks. With a cleaner…

Read More
QuickSpecs feature June 15, 2026

Mitchell 1 Launches New QuickSpecs Experience for Faster Specification Lookups in ProDemand

Mitchell 1 has launched a new QuickSpecs feature in ProDemand® to streamline access to vehicle specifications for automotive technicians. This…

Read More
QuickSpecs June 14, 2026

How the New QuickSpecs Experience Works in ProDemand

Discover the new QuickSpecs experience in ProDemand: a streamlined way to access vehicle specifications. With an organized table of contents…

Read More
P0171 diagnostic trouble code blog graphic January 20, 2026

P0171 Beyond the Code: Proven Root Causes & Real Fixes

P0171 isn’t just another code—it’s a warning that your engine’s air‑fuel balance is off. When a lean condition develops, drivability,…

Read More
Mitchell 1 booth at Visions trade show February 9, 2026

Mitchell 1 to Showcase Latest Product Innovation at the 2026 VISION Hi-Tech Training & Expo

Mitchell 1 will showcase its latest software innovations to shop professionals, educators and students at the 2026 VISION Hi-Tech Training…

Read More
2021 Jeep Gladiator diagnostic blog image January 8, 2026

SureTrack Real Fix: 2021 Jeep Gladiator Sport

A 2021 Jeep Gladiator showed a disabled Stop/Start system and code P00FD. The fix was simple—replace the auxiliary battery and…

Read More
2018 VW Tiguan December 29, 2025

SureTrack Real Fix: 2018 Volkswagen Tiguan 2.0L Diesel

A 2018 Volkswagen Tiguan wouldn’t shift into reverse and showed code P0716. After confirming voltage, ground, and harness integrity, the…

Read More
Automotive Scholarship February 2, 2026

Applications Now Accepted for the 2026 Mitchell 1 Automotive Technology Scholarship

Mitchell 1 is now accepting applications for its 2026 Automotive Technology Scholarship, supporting students pursuing careers in the auto repair…

Read More

How ProDemand Works

From Diagnosis to Repair,
All in One Place

01

Select the Vehicle

Enter the year, make, model, and engine details to unlock repair information for the exact vehicle in your bay. ProDemand instantly connects you to OEM-based data, helping you start every job with confidence and accuracy.

02

Diagnose the Problem

Use wiring diagrams, component locations, DTC troubleshooting, and diagnostic workflows to identify issues faster. ProDemand helps pinpoint root causes, reduce guesswork, and make more efficient repair decisions.

03

Build an Accurate Estimate

Access trusted labor times and required repair operations to create accurate estimates. Combine labor, parts, and procedures into a professional quote that helps improve transparency and streamline customer approvals.

04

Search Repair Procedures

Find detailed repair procedures, specifications, fluid capacities, torque values, and service information in seconds. Quickly access the instructions technicians need to complete maintenance and repairs according to manufacturer standards.

05

Complete the Repair

Follow step-by-step instructions supported by diagrams, specifications, and service details throughout the repair process. Technicians can confidently perform repairs while ensuring work is completed correctly the first time.

06

Verify & Deliver

Review final specifications, confirm completed procedures, and document repair details before returning the vehicle to the customer. ProDemand helps support quality workmanship, improved efficiency, and greater customer satisfaction.

Frequently Asked Questions

What is ProDemand by Mitchell 1?

ProDemand by Mitchell 1 is professional automotive diagnostic software that helps auto repair shops diagnose, service, and repair vehicles with greater accuracy. It combines OEM repair procedures licensed directly from vehicle manufacturers with maintenance data and diagnostic information in one platform, giving technicians and service advisors access to trusted information from the source. For shops evaluating auto diagnostic software or diagnostic software for cars, ProDemand provides a centralized solution that supports more confident and consistent repair decisions.

Is ProDemand for Technicians, Service advisors, or Shop Owners?

The entire shop team will benefit from using ProDemand. Technicians use it as auto diagnostic software to access repair procedures and diagnose issues, while service advisors use it to support estimates and communicate repairs clearly. For shops investing in automotive diagnostic software, it helps align the team around accurate information and consistent workflows.

Is ProDemand Right for My Auto Repair Shop?

ProDemand is a strong fit for shops that want reliable access to diagnostic and repair information in one place. If your team regularly diagnoses issues or needs dependable auto diagnostic software, ProDemand can help streamline those tasks. For shops comparing car diagnostic software or automotive diagnostic software, it supports better efficiency, accuracy, and overall workflow consistency.

How Do I Know ProDemand Is Worth Trying?

ProDemand is worth trying if your shop is looking to improve diagnostic accuracy and reduce the time spent searching for repair information. As a trusted auto diagnostic software, it helps technicians and service advisors quickly access the data they need to diagnose issues and support repairs with confidence. For shops comparing the best auto diagnostic software or evaluating different car diagnostic software options, ProDemand offers a centralized solution that streamlines both diagnostics and estimating workflows. This combination helps improve efficiency, consistency, and overall shop performance.

How does ProDemand Help Auto Repair Shops?

ProDemand helps auto repair shops work more efficiently by providing a one-stop source for repair and diagnostic information across makes and models in the U.S. and Canada. Instead of shops having to license repair information separately from individual vehicle manufacturers, ProDemand brings the information technicians need together in one automotive diagnostic software solution. ProDemand also includes SureTrack real-world diagnostic data and expert-based knowledge collected from more than 1 billion repair records, covering nearly every year, make, and model combination a shop is likely to encounter. For shops using automotive diagnostic software or car diagnostic software, this means less time searching for information, less guesswork, and more confident, consistent repairs.

Can ProDemand Help My Shop Write Better Estimates?

By providing accurate repair and labor information that backs up each recommendation, ProDemand helps support better estimates. It brings together labor times, OEM parts pricing, and parts diagrams on a single page, making it easier to build professional, customer‑ready estimates with fewer manual steps. With features like one‑click calculations, clear displays of maintenance and fluids, and intuitive navigation, it supports a more efficient estimating process. For shops using auto repair estimate software alongside auto diagnostic software or diagnostic software for cars, this leads to more accurate estimates and stronger customer confidence.

What Types of Shops Use ProDemand?

ProDemand is built for a wide range of automotive service businesses, including independent repair shops, multi-location operations, dealerships, and national service chains. Dealerships can use ProDemand to access diagnostic and repair information when servicing or inspecting used vehicles outside their primary brand, while multi-brand shops can use it as a centralized source of information across the vehicles they service. ProDemand also supports large automotive service organizations such as CarMax, Firestone, and Valvoline. For businesses that service multiple vehicle types or perform frequent diagnostics, auto repair diagnostic software like ProDemand helps technicians find the information they need and create a more consistent approach to diagnosis and repair.

What Makes ProDemand Stand Out?

By combining powerful automotive diagnostic software with industry-leading repair information in an intuitive platform, ProDemand differentiates itself. Its navigation, powered by 1Search™ Plus, helps users quickly find what they need, while access to millions of SureTrack® real-world fixes helps reduce diagnostic guesswork. ProDemand also features the industry’s most advanced wiring diagrams, allowing users to jump directly from the diagrams to related components and repair procedures without having to search for the information separately. It also serves as a one-stop resource for ADAS diagnostics and repair. For shops comparing auto diagnostic software or car diagnostic software, ProDemand offers a more complete and practical solution for diagnosing and repairing vehicles.

TOTAL SHOP SOLUTIONS

Complete Solutions for Every Corner of the Shop

MANAGE MANAGE

Manager™ SE

Support a More Efficient Shop Operation

Trusted by generations of shop owners, Manager SE helps keep
repair businesses organized, efficient, and profitable.

Explore Manager SE

MARKET MARKET

Social CRM

Keep Bays Full

Social CRM helps repair shops grow with an integrated digital
marketing program supported by a dedicated marketing specialist. 

Explore SocialCRM

Get started

Try ProDemand
Today.

See why 400,000+ technicians choose ProDemand as their
repair information system.

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Personalized Live Demonstration
See ProDemand in action with a personalized demo.

Explore Features Relevant to Your Shop
Discover the right features for your shop’s needs.

Support from a ProDemand Product Specialist
Get personalized guidance from a product specialist.

The trusted partner for professional
repair shops since 1918. Powered by
Snap-on.
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© 2026 Mitchell Repair Information Company, LLC. A Snap-on company. All rights reserved.

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Medium and Heavy-Duty Truck – Class 4-8 Website Launcher – ProDemand Truck Series

Direct Access—Pass-Through (transfer ticket) streamlines access straight into ProDemand Truck. Depending on the configuration, this workflow uses the user/password credentials or an account number. Your users can launch into ProDemand Truck, assuming they already have an active subscription.

  • This allows an invoking application to pass the searchTerm value, VIN, and YMM vehicle identity and launch the full ProDemand Truck application
  • Trouble Code Search Option
  • Allows the end-user to interact with it directly
  • It does not allow any information to be transferred from ProDemand back to the invoking application

api Website Launcher

Medium & Heavy-Duty Truck – Website UI Integration – ProDemand Truck Labor

ProDemand Medium and Heavy-Duty Truck Class 4-8 has the following mechanisms for application-level integration with our repair content: (Labor)

Your users can launch the ProDemand Medium & Heavy-Duty Truck UI sub-sections, assuming they already have an active subscription.

  • The ‘Website UI Integration’ is a self-contained subsection of the ProDemand Truck interface designed to provide access to specific subsets content, such as the ‘Labor’ guide, which contains information on labor hours
  • With this feature, users can select a collection of labor items from the ProDemand Truck interface, which are then returned to the calling program.
  • This mechanism allows users to pass specific vehicle identifiers, such as the VIN and YMM qualifiers, to the ProDemand Truck interface.
  • Using this mechanism, an invoking application can display the UI intent, enable the user to view and select content, and transfer content back to the invoking application
  • TAPE (transfer application public extension) is a workflow that gets you a token, which you then present to the Secure Intents website to consume the intents.
  • Intents, such as the ‘Labor’ intent, are designed for simplicity. They do not display the full ProDemand Truck interface, as shown in the screenshot below:

api Website Integration

api Website Integration

Light Duty – Automotive Website Launcher – ProDemand Complete

Direct Access—Pass-Through (transfer ticket) streamlines access straight into ProDemand. Depending on the configuration, this workflow uses the user/password credentials or an account number. Your users can launch into ProDemand, assuming they already have an active subscription.

  • This allows an invoking application to pass the searchTerm value, VIN, ACES ID, or YMMES vehicle identity and launch the full ProDemand application
  • Allows the end-user to interact with it directly
  • It does not allow any information to be transferred from ProDemand back to the invoking application

api Website Launcher

Light Duty Automotive – Website UI Integration – ProDemand Estimator

ProDemand Light Duty Automotive has the following mechanisms for application-level integration with our repair content: (Labor, Parts, Fluids, and Maintenance) Your users can launch the ProDemand Light Duty UI sub-sections, assuming they already have an active subscription.

  • The ‘Website UI Integration’ is a self-contained sub-section of the ProDemand interface designed to provide access to specific subsets of repair content, such as the ‘Parts/Labor’ guide. This includes tabs for Labor, Parts, Maintenance, and Fluids, each containing information like cost, labor hours, and part numbers.
  • With this feature, users can select a collection of parts and labor items from the ProDemand interface, which are then returned to the calling program.
  • This mechanism allows users to pass specific vehicle identifiers, such as the VIN, ACES ID, or YMMSE qualifiers, to the ProDemand interface.
  • Using this mechanism, an invoking application can display the UI intent, enable the user to view and select content, and transfer content back to the invoking application
  • TAPE (transfer application public extension) is a workflow that gets you a token, which you then present to the Secure Intents website to consume the intents.
  • Intents do not display the full ProDemand interface; a screenshot of the “Parts & Labor” intent is shown below:

Integration lightduty
Integration lightduty

How to find your account number

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Ready to speed Class 4-8 truck repairs?Book a quick, no obligation demo to get started

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