ShopConnection
Customer relationship management has to do with the systems and strategies used to help a business organize and store its consumer data in a central location or database. Learn how Mitchell 1 can help your shop with its suite of marketing and management products in this new blog.
Is
your texting service provider putting your shop at risk for substantial fines by the FCC? This blog is an update on an older blog of the same subject, but is as informational as ever.
We are excited to announce our Attitude of Gratitude sweepstakes winner for the month of February! Also, check out what other shops have wowed their customers in won the Attitude of Gratitude sweepstakes.
SocialCRM service takes the burden of managing a marketing program out of the shop owner’s hands and puts it on cruise control. Here are a few expert marketing tips that can help show you how Mitchell 1’s Social CRM auto shop marketing can help take the burden of managing a marketing program out of the shop owner’s hands and put it on cruise control.
The quote “With great power come great responsibility” has been attributed to everyone from Winston Churchill to Spiderman, and this relationship of power-to-responsibility is certainly true for Texting Marketing Campaigns. The “great power” of text marketing campaigns is made obvious when your customer grants you permission to contact them in the most direct and personal way possible. And the “great responsibility” starts with the FCC’s requirement to get prior consent before sending automated promotional texts.
The good news is that Mitchell1 is here to help with some tips on text marketing best practices that will have you texting marketing like a super hero.
Marketing can be tricky. It is an ever-evolving and dynamic practice that can make or possibly break a business. New technologies and methodologies are constantly developing and consumers change with these trends; including the way they interact with marketing communication methods. This past year, our SocialCRM auto shop marketing team has been busy blogging away and sharing their marketing wisdom to help your shop gain and retain more customers and ultimately boost sales. Here is a collection of the SocialCRM team’s blog posts from 2020.
The “Meet Your Support Agent” feature provides an inside look at the SocialCRM auto shop marketing service from the support agent’s perspective. Using their expertise within the Automotive field to be part of the business team to enhance the performance of their SocialCRM! This time we had the opportunity to sit down with Chris Rohrer and obtain his advice to shop shops engage with their customers, obtain new customers and increase retention.
The Holiday Season has arrived. Have you put any thought into your holiday greeting and specials offer emails?If you said no, you would not be alone. However, this is a gentle reminder that now is the time to start putting your plans together and contacting your SocialCRM support agent to help you with any holiday client retention strategies!
It’s safe to say that most shops would admit that working with customers is an everyday challenge – period. Even when things go right, challenging customer personalities and attitudes will still exist. And in the end some customers will leave no matter what. Here are some tips from our Social CRM marketing experts on why your customers will leave and what you can do about it.
Simply put, call tracking is a way for your shop to receive important information to help you grow and market your business. It’s a valuable part of your overall auto shop marketing strategy. Read the blog post to learn more…