Shop Management


mgse-ownerbehindcomputer3117aMaximize Your Productivity

A shop management system is an essential tool for maximizing your effectiveness and making your auto repair business run smoothly. The right shop management software can help you improve your internal communication, save you time, and help you understand which areas are performing efficiently or may need attention, so you can make important business decisions that lead to improved productivity and profitability.

Comprehensive Solutions

mgse-ownerbehindcomputer3117aComprehensive Auto Repair Shop Management Software Solutions

Our comprehensive line of shop management software solutions helps you manage your business operations to get the most productivity and profit from your auto repair shop. We understand the industry and have developed tools to help you manage all of your estimates, repair orders, inspections, parts orders and more, all in one application. By using a single integrated system, you can keep all of your information at the ready for everyone on your team who needs it, in a user-friendly interface.

Mitchell 1’s Manager SE shop management software is the cornerstone to managing your auto repair shop, helping you create fast and accurate estimates and repair orders, and providing you with important tools like the industry’s largest selection of integrated parts catalogs, and powerful business reports that give you at-a-glance insights into your shop’s performance.

We have add-ons to help you keep your business running at maximum productivity, including SocialCRM, with powerful digital marketing services; ProPack, to help you build customer satisfaction and loyalty through targeted communication programs; XCharge and 1st Mile, which enables you to process payments from credit cards directly through Manager SE; and Accounting Link to integrate and automate your accounting transactions.

Evolving Solutions

mgse-ownerbehindcomputer3117aEvolving Solutions Designed for Auto Repair Shops

Manager SE is designed to meet the needs of auto repair professionals, to integrate the repair side of the operation with the business side to make your job easier, and your shop more profitable.

And we continually evolve our shop management software solutions to keep you ahead of the curve with the latest technology available. Mobile ManagerPro is optimized for tablet devices so you can work remotely to manage your back office operations, accounting, management, and even order parts and create financial reports all on the go.


mgse-ownerbehindcomputer3117aComplete Shop Management Tools for Class 4-8

And for shops that service Class-4-8 trucks, there is Manager SE Truck Edition — providing all the tools in our industry-leading shop management system, along with special features for the commercial trucking segment.

Look no further than Mitchell 1 for all of your shop management software needs.

  • Manager SE

    Industry-leading shop management and estimating software to help you streamline operations and keep track of all the moving parts in your auto repair business.
    • Fast & accurate estimates
    • Interactive Work-in-Progress screen
    • Integrated reports
    • Electronic parts catalogs, including tires
    • Mobile-friendly
    Learn More Buy Now

  • Truck Edition

    For the first time, independent shops that service Class 4-8 trucks have access to comprehensive truck shop management software integrated with repair, diagnostics and labor estimating tools on a single platform.
    • Over 180 built-in business reports
    • Interactive Work in Progress screen overview
    • Advanced scheduler/appointment editor
    • Customer engagement tools
    • Plate to VIN lookup & decoding for Class 4-8
    Learn More Buy Now

  • TeamWorks

    We’ve bundled your “must-have” software tools to help you increase shop efficiency: Manager™ SE shop management system with ProDemand® repair information.
    • Fast & accurate estimates
    • Complete OEM repair information and expert-based Real Fixes right at your fingertips
    • Manage your business operations, your customer service, and your repairs more efficiently
    Learn More Buy Now

  • ProSpect™

    Using your mobile phone or tablet device, start inspections, estimates and repair orders at the vehicle, and access all the features of Manager SE remotely:
    • Quick VIN and plate decoding
    • Customizable multi-point inspections
    • Canned jobs
    • Full vehicle diagnosis with photos
    • Create estimates and repair orders
    Learn More Buy Now

  • MessageCenter

    Get answers from your customers faster with text messaging from Manager SE:
    • Two-way text messaging directly from Manager SE screens
    • Unique, dedicated texting number (with area code) for each shop
    • Send on-the-fly text messages or create and use custom templates
    • Text conversations with customers saved for later review
    Learn More Buy Now

  • Mobile ManagerPro

    Extend your shop management system into your driveway and bays using a pre-configured tablet device fully integrated with Manager SE.
    • Quick VIN and license decoding
    • Customizable multi-point inspections
    • Full vehicle diagnosis with photos
    • Digital estimates and repair orders
    Learn More Buy Now

  • Accounting Link

    Connect your computer-based accounting program to your Manager™SE system for quick, easy transfer of accounting data.
    • Closed Repair Orders
    • Accounts Receivable
    • Accounts Payable
    • Inventory Transactions
    Learn More Buy Now

  • ProPack

    Connect and engage with your customers with these customer communication tools integrated with Manager SE.
    • Report Pro – Enhanced reporting with by-the-job invoicing
    • Message Pro – Enhanced customer communication, including text messaging
    • Lube Sticker Pro – Automate recommendations and set next appointments
    Learn More Buy Now

  • Global Payments

    Reduce errors, increase security and save time by processing credit and debit card payments directly from Manager SE.
    • Secure
    • User friendly
    • Rapid authorizations
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  • 1stMILE

    Supercharge your point of sale system and grow your auto repair business for the long term with this payment processing software integrated with Manager SE.
    • Accept fleet cards at no additional cost
    • Grow revenue by accepting automotive finance cards
    • Signature and receipt printed right on the invoice
    • Mobile wallet enabled
    • No markups or cancellation fees
    • Integrated secondary financing program
    Learn More Buy Now

  • ManagerEnterprise Pro

    Manage multiple locations efficiently with central control of accounting, marketing, sales, operations and much more.
    • Service writing
    • Integrated payment processing
    • Back office
    • Accounting and general ledger
    • Management and financial reporting
    • Parts ordering
    Learn More Buy Now