Tag Archives: email marketing
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How Important are Consumer Reviews?
Consumer reviews have become vital to maintaining a positive online reputation, and are an essential component of success for any business that wants to remain competitive.
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Do You REALLY Need to Respond to Your Positive Reviews?
Yes, you do. It’s one of the most important ways you can connect with your current customers and also bring new customers to your business.
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One Small Step to Attract More Facebook Visitors
What is one small step you can take to help your business page? Get it Verified!
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How Service Reminders Help Your Business
How are service reminders helping your business? It’s simple, they’re keeping you connected to your customers and reminding them of their great experience at your shop the last time — and that you can do just as great a job the next time.
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“Recommendations” for Getting Out of the Oil Change Business
If you’re running oil change promotions but not inspecting the vehicle, and/or effectively selling add-on recommendations at the front counter, you may be unintentionally in the low-margin oil change business.
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Connecting with Customers
Before we get too far into 2016, let’s take a look back at some of the blog posts in 2015 that followed the important theme of connecting with customers.
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Here are Answers to Some SocialCRM FAQs
The Featured SocialCRM FAQ series shares questions that our SocialCRM support agents receive quite often from shop owners and managers. This time we answer three questions: Do my SureCritic reviews show up on other sites and directories online? How do I share my reviews to my Google+ page or Facebook? Does SocialCRM offer postcards?
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Identifying and Thanking Your Most Valuable Customers – Part 3
This third and final blog post will build on the first two parts by thanking customers yet another time (Yes, again!) for their willingness to actively promote their positive experience with friends and family on their social networks such as Facebook.