ShopConnection

  • SureTrack Community Fix: Mirror Mirror

    Mitchell 1 SureTrack Real Fix LogoChasing your tail around trying to solve a problem with a sensor that doesn’t exist can be very frustrating, especially when you find out why it’s not there. SureTrack community member ProAutoValdosta had a Ford F250 Super Duty truck that had a code for a bad reading on the ambient air temperature sensor but they couldn’t even find the sensor. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Ratchet Drop

    Mitchell 1 SureTrack Real Fix LogoHaving an tool accident while working on a customer’s car can lead to big issues. SureTrack community member Richard_C had a GMC Envoty in their shop for a head gasket change and when the tech was done, they accidentally shorted the battery and then the truck wouldn’t start. They posed the question to the community, and with the help of fellow community member mwk6503 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Green Monster Strikes Again

    Mitchell 1 SureTrack Real Fix LogoCorrosion is a horrible monster. But never more insidious than when it affects the wiring. SureTrack community member carls4460 had a Ford F350 Super Duty truck that was towed in for a no-start condition. They thought they found the cause but that didn’t fix it. They posed the question to the community, and with the help of fellow community member Poppyshop and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Honda Start and Stall

    Mitchell 1 SureTrack Real Fix LogoIntermittent stalling is not only annoying but can be dangerous. Best to get the car to your favorite shop for repairs. Follow this Real Fix to see how an intermittent stalling condition was diagnosed and resolved on this 2007 Honda accord.

  • SureTrack Community Fix: Cranky Caddy

    Mitchell 1 SureTrack Real Fix LogoTechnicians love a mystery, or maybe not, when it involves wiring issues in a customer’s vehicle. SureTrack community member Freyson had a Cadillac DTS in their shop where the starter burned out because it wouldn’t stop cranking. They posed the question to the community, and with the help of fellow community member Dmckemie12 and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Undercover Problem

    Mitchell 1 SureTrack Real Fix LogoWhen you have multiple codes related to several different emissions components, you have to use your diagnostic skills to determine the actual cause. Follow this Real Fix to see how a Chevrolet Cruze with multiple emissions codes was diagnosed and which component caused the problem.

  • SureTrack Community Fix: ETACS Attack

    Mitchell 1 SureTrack Real Fix LogoModern vehicles contain many modules that control the operation of most systems. When one goes out, or has an issue, it can cause multiple problems. SureTrack community member tchrono had a Mitsubishi Endeavor in their shop that had a no-start condition but once they were able to get it to start, they found multiple electrical problems. They posed the question to the community, and with the help of fellow community member Albanymitsu and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Total Recall

    Mitchell 1 SureTrack Real Fix LogoGetting your car repaired due to a recall shouldn’t cause other problems. SureTrack community member UNCLE BOBBY had a Ford Escape in their shop where the owner had taken it to the dealer for a recall and now the heat didn’t work. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: No Oil Pressure

    Mitchell 1 SureTrack Real Fix LogoTechnicians hate it when a new problem pops up right after they fix something simple. You run around in circles checking your work when that probably wasn’t the cause. SureTrack community member seanallen had a Subaru Forester in their shop that came in for an oil leak and after repairing that they had no oil pressure. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Overcooled

    Mitchell 1 SureTrack Real Fix LogoElectrical issues can be hard to diagnose, especially when standard testing doesn’t reveal the problem. Sometimes you have to go inch by inch through the wiring to find the cause. SureTrack community member Mlopez2008 had a Mercedes-Benz CLK320 in their shop with a message on the dash and the cooling fan running any time the key was on. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.