ShopConnection

  • SureTrack Community Fix: Just The Right Drive

    Mitchell 1 SureTrack Real Fix LogoYou’ve got a car at your shop that you’ve sold to a customer but you can’t deliver it because it won’t pass state inspection because of an emissions monitor not setting. You’ve tried everything you can think of so you now ask your fellow community techs for help. SureTrack community member kweston had a Chevrolet Impala in their shop that tried everything to get the monitors to set. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: A Misfire Odyssey

    Mitchell 1 SureTrack Real Fix LogoYour customer has a car with a misfire problem and it should be fairly simple to diagnose and repair. But once you start correcting issues, you’re not getting closer to a fix. SureTrack community member Taddia78 had a Honda Odyssey in their shop that had a misfire soon after starting. They posed the question to the community, and with the help of fellow community member JimA, DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Difficult Avenger

    Mitchell 1 SureTrack Real Fix LogoHere’s the scenario. Customer drives car in needing engine replacement. Install replacement engine and car no longer starts as it should. You’ve checked everything you can think of and now you need the help of the community. SureTrack community member discountautoservicetn had a Chevrolet Spark in their shop that had no spark and wouldn’t start after doing an engine replacement. They posed the question to the community, and with the help of fellow community member salvaje07, dmckemie12 and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Stalling Accord

    Mitchell 1 SureTrack Real Fix LogoYou’re ready for that New Year’s Eve party so you hop in your trusty Honda Accord and drive off but the car stalls. Fortunately it starts up again and you’re on your way. But it happens again intermittently so you end up taking it to your favorite repair shop to get it fixed. Follow this Real Fix to see how an intermittent stalling condition was diagnosed and resolved on this Honda.

  • SureTrack Real Fix: Wiper Drain

    Mitchell 1 SureTrack Real Fix LogoNothing can be me more frustrating than getting in your car in the morning to go to work only to find it won’t start because the battery is dead. Did you leave the lights on? Or is something else draining the battery overnight. Follow this real fix to see how a parasitic draw on the battery was diagnosed and resolved.

  • SureTrack Community Fix: Cold Misfire

    Mitchell 1 SureTrack Real Fix LogoSometimes the conditions under which you diagnose a problem are critical to finding a solution. SureTrack community member EddRSmith had a Toyota Camry in the shop where they had replaced the defective ignition parts to correct a misfire condition but the customer still experiences the issue.

  • SureTrack Real Fix: TPS Report

    Mitchell 1 SureTrack Real Fix LogoThrottle position sensors are a key component in any modern engine. If they are giving the wrong reading, everything else goes haywire. Follow this Real Fix to see how a driveability problem on this BMW X5 was diagnosed and repaired.

  • SureTrack Community Fix: Not Cool Lincoln

    Mitchell 1 SureTrack Real Fix LogoIt can be very frustrating to replace a lot of parts and still not have a fix for a problem. SureTrack community member mannym27 had a Lincoln MKZ in the shop where the air conditioning wouldn’t work and they replaced a lot of components trying to fix it to no avail. They posed the question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: No Cruise at Night

    Mitchell 1 SureTrack Real Fix LogoModern vehicles have very sensitive electrical systems and are generally made to work with OEM components. Sometimes aftermarket components can cause issues. SureTrack community member SHORTWRECKERMAN had a Chevrolet Tahoe in the shop where the cruise control would turn off when the headlights were turned on. They posed the question to the community, and with the help of fellow community member dmckemie12 and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Boost Control

    Mitchell 1 SureTrack Real Fix LogoTurbochargers were originally used on performance cars to boost the power. Nowadays they are also used to help small engines give reasonable performance while maintaining high fuel efficiency. Follow this Real Fix to see how to diagnose and repair a turbocharger related diagnostic code on this 2002 Volkswagen Jetta.