ShopConnection

  • SureTrack Community Fix: Slow Down Light

    Mitchell 1 SureTrack Real Fix LogoSometimes your best electrical issue diagnostic tool is the SureTrack Community. SureTrack community member ASC71241 had a Honda Accord in their shop that had the battery light coming on intermittently. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: That’s a Stretch

    Mitchell 1 SureTrack Real Fix LogoSometimes you may not have the special tools to repair a customer’s vehicle but one of the most useful special tools you do have available is the SureTrack Community. SureTrack community member Jeffytune had an Audi A4 Allroad in their shop that had a starting issue and also a code related to the timing system. They posed the question to the community, and with the help of fellow community member Kg1 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Return to Sender

    Mitchell 1 SureTrack Real Fix LogoHere’s another case of an intermittent condition that is frustrating a technician. Especially when it turns out to be a simple fix. SureTrack community member jaybeerepair had a Chevrolet S10 pickup in their shop that had a stalling condition when warm but they had a hard time tracking down the cause. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Stop the Squeal!

    Mitchell 1 SureTrack Real Fix LogoSquealing noises in vehicles typically have a couple common causes. Such as belts or pulleys. But what if those aren’t the cause? SureTrack community member harristech had a Ford Ranger in their shop that had a squealing noise from the engine at times. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Not So Good Vibrations

    Mitchell 1 SureTrack Real Fix LogoVibrations that only happen when you’re driving can be very hard to diagnose and sometimes can lead you away from the actual cause. SureTrack community member Jeffytune had a Subaru Crosstrek in their shop that had such a vibration and thought it was coming from the engine. They posed the question to the community, and with the help of fellow community member Oimoens and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Lost its Sparkle

    Mitchell 1 SureTrack Real Fix LogoIssues with the throttle position sensor on a vehicle are usually pretty easy to diagnose, but sometimes you have to dig deeper to find the issue. Follow this Real Fix to see how the problem with this Spark’s throttle control was diagnosed and repaired.

  • SureTrack Community Fix: It’s not a misfire!

    Mitchell 1 SureTrack Real Fix LogoWhen a vehicle has a misfire symptom, you start with the basics and go from there. If you check and recheck everything, you as the experts for help. SureTrack community member bmaples had a Ford Explorer in their shop that would stumble or cutout above 45mph but they checked everything and that wasn’t it. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Mirror Mirror

    Mitchell 1 SureTrack Real Fix LogoChasing your tail around trying to solve a problem with a sensor that doesn’t exist can be very frustrating, especially when you find out why it’s not there. SureTrack community member ProAutoValdosta had a Ford F250 Super Duty truck that had a code for a bad reading on the ambient air temperature sensor but they couldn’t even find the sensor. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Ratchet Drop

    Mitchell 1 SureTrack Real Fix LogoHaving an tool accident while working on a customer’s car can lead to big issues. SureTrack community member Richard_C had a GMC Envoty in their shop for a head gasket change and when the tech was done, they accidentally shorted the battery and then the truck wouldn’t start. They posed the question to the community, and with the help of fellow community member mwk6503 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Green Monster Strikes Again

    Mitchell 1 SureTrack Real Fix LogoCorrosion is a horrible monster. But never more insidious than when it affects the wiring. SureTrack community member carls4460 had a Ford F350 Super Duty truck that was towed in for a no-start condition. They thought they found the cause but that didn’t fix it. They posed the question to the community, and with the help of fellow community member Poppyshop and others, they were able to resolve the issue quickly.