• The Perfect Email Campaign

    The Perfect Email Campaign I once had a shop owner describe to me his perfect email campaign. The campaign would look at all the vehicles in his shop management software and send an email to the owners of the ones that were due for their timing-belt replacement service. He followed this with the fair yet […]

  • And…."The Big Payback" Sweepstakes Continues!

    YES – “The Big Payback” Sweepstakes is continuing through 2014! Add a Customer Review Badge and Increase Search Engine Visibility If you’ve been thinking about bringing more attention to your customer reviews by adding the SureCritic badge or widget to your website, our “Big Payback” sweepstakes is an added incentive to take the next step.  And now you […]

  • And….”The Big Payback” Sweepstakes Continues!

    YES – “The Big Payback” Sweepstakes is continuing through 2014! Add a Customer Review Badge and Increase Search Engine Visibility If you’ve been thinking about bringing more attention to your customer reviews by adding the SureCritic badge or widget to your website, our “Big Payback” sweepstakes is an added incentive to take the next step.  And now you […]

  • Meet Your Support Agent: Arika Ramirez

    Meet Your Support Agent: Arika Ramirez The “Meet Your Support Agent” feature provides an inside look at the SocialCRM service from the support agent’s perspective. In an interview format, they share expertise, insights and best practices to help auto repair shops use digital marketing strategies to gain competitive advantage in their market. This month we’ll […]

  • Bring Customers Back Quickly

    Marketing Tip to Bring Customers Back Quickly Do you sometimes find yourself wondering what you can do to generate more service/repair tickets rather than the loss leaders? Here’s a quick marketing tip that may help with that. Did you know that running separate coupons on your marketing and customer communication pieces is a great way to create a powerful […]

  • And the "Big Payback" Winner for May Is…

    And the “Big Payback” Sweepstakes Winner for May Is… We’re happy to announce that the winner of our “Big Payback” Sweepstakes for May is J AND E AUTOMOTIVE of Nashville, TN. They’ve won a free month of their SocialCRM subscription! Congratulations, Gerald Marshall! Gerald and his team were entered into the sweepstakes automatically by adding their SureCritic badge to their […]

  • And the “Big Payback” Winner for May Is…

    And the “Big Payback” Sweepstakes Winner for May Is… We’re happy to announce that the winner of our “Big Payback” Sweepstakes for May is J AND E AUTOMOTIVE of Nashville, TN. They’ve won a free month of their SocialCRM subscription! Congratulations, Gerald Marshall! Gerald and his team were entered into the sweepstakes automatically by adding their SureCritic badge to their […]

  • Reminder about Appointment Reminders

    Quick Tip: Reminder about Appointment Reminders Appointment scheduling plays an important role in running a successful automotive shop. It helps you get organized so you can keep things humming along efficiently with a steady flow of cars into your bays. Effective appointment scheduling also helps you project daily parts and staffing needs. A common issue that […]

  • And the “Big Payback” Sweepstakes Winner for April Is…

       And the “Big Payback” Sweepstakes Winner for April Is… We’re happy to announce that the winner of our “Big Payback” Sweepstakes for April is Car Doc, Inc. of Walnutport, PA. They will receive a free month of their SocialCRM subscription! Congratulations, Chad Obenski! Chad and his team were entered into the sweepstakes automatically by adding their SureCritic badge to […]

  • The Problem with Fake Ratings and Reviews

    The Problem with Fake Ratings and Reviews       Our SocialCRM customers consistently tell us that one of the most valuable features of the product is our Consumer Review service provided through SureCritic.com. They mention reasons such “reviews are great word-of-mouth marketing” and that reviews “provide great Internet visibility for my business.” And although […]