Search Results for: meet your

  • Inside Tips on Text Messaging (and more) from Emily Johnson

    Emily Johnson, a support agent on the SocialCRM team, shares insights about building customer relationships, using text messaging to increase engagement and more!

  • The End of an Era: Support for Older Browsers Ends Soon

    We will be discontinuing our support for the following browsers; Internet Explorer (IE) versions 8, 9, and 10, effective June 24, 2024. Not only has Microsoft stopped supporting these browsers, but they may pose a security risk to your system. Please review the steps to ensure your browser is up-to-date.

  • Emily Bradsher’s Unexpected Rise in the Truck Service Industry

    Uncover the inspiring success story of Emily Bradsher and Oceanside Truck Service in this shop shout-out. Learn about Emily’s journey and customer-centric approach combined with Mitchell 1’s TruckSeries to deliver top-quality service, surpassing competitors.

  • Are You Guilty of Committing These 5 Payroll Mistakes?

    Heartland PayrollOf all the tasks it takes to keep your business running, timekeeping and payroll processing are probably the least exciting and most routine. But that doesn’t mean that getting it right is always easy. Or that getting it wrong is no big deal […]

  • Mitchell 1 Shop Management Software Simplifies Time Management & Productivity Tracking

    If you own or manage an auto repair shop, you know the delicate balance between the cost of labor and parts, building trust among customers, and the return on investment (ROI) for every car that comes through your shop. Tracking the actual efficiency of technicians, in particular, can be difficult when multiple technicians are working […]

  • Time Manager Brings Tools for Managers & Technicians

    Read about the brand new time management features in the latest release that give you even more value for your Manager SE subscription – Tech Job Clock, Shift Clock, Current Activity and more!

  • Online Review Responses:  What Should I Say?

    When your shop receives a positive or even negative comment you might be anxious at first. “What should I say?”  There are only so many ways you can say ‘Thank You’ or ‘Sorry you feel that way’. Do I say the same thing every time?  Can I just copy/paste a message?  How long should my responses be if I do respond?  Fear not, as Mitchell 1 and the SocialCRM is here to help you with a detailed explanation on strategies you can use when you come across those reviews here.

  • Best of the Blogs – 2020 Truck Repair Information “Did You Knows”

    Our truck repair experts at Mitchell 1 — were very busy last year. In addition to working hard on improving the medium- to heavy-duty truck repair software and getting repair information documented in a timely manner, they also shared their knowledge here in the ShopConnection blog.. Here we collected a few of the pearls of wisdom that our experts have written this past year— all of which we hope you find help you get to your fix faster!

  • Hope to see you at the 2020 Virtual AAPEX Experience!

    Like so many other big events in 2020, AAPEX (Automotive Aftermarket Products Expo) is going virtual this year. While we’re going to miss being in person in Las Vegas to greet show attendees, we’re excited to participate in the Virtual AAPEX Experience online Nov. 3-5. Check out the cool stuff we’ll be sharing during the show!

  • Mitchell 1 & O’Reilly Offering More Manager SE Webinars

    The first series of Manager SE webinars in April & May were such a huge success, O’Reilly and Mitchell 1 have partnered to bring them back! So, if you missed the first series, here’s your chance to get in-depth training on the Mitchell 1 Manager™ SE shop management software right on your computer — at no cost!