We’ll Help You Become Proficient with SureTrack We’re pleased to announce that we’re now offering live online training sessions for SureTrack. The goal is to help you become proficient with SureTrack quickly so you can make the most of the many features inside this powerful new diagnostic resource and take your place in our growing technician […]
SureTrack Community Tips – Want to Help Out a Fellow Technician? If you have ever helped a friend or fellow technician fix a vehicle they were really struggling with, you know how good it feels to help put them on the right track. We all know what it feels like to be saved from that stress and […]
A Tale of Two Logins Why you want separate logins for ProDemand™ and SureTrack™ One of the questions we often get is, “Why do I have to log in to SureTrack after I’ve already logged into ProDemand?” We know your lives are already loaded up with too many usernames and passwords to possibly remember, but there are […]
SureTrack Expert Spotlight – Meet Technician and Educator Matt Janisin SureTrack’s Ask the Experts feature gives you access to a community of experts available to help with challenging vehicles that come into your bay. This month we are highlighting one of our community experts, Matt Janisin. Matt is a highly educated technical instructor who is […]
SureTrack Expert Subscriptions… Who are These Experts Anyway? The Merriam – Webster Dictionary says an expert is, “having, involving, or displaying special skill or knowledge derived from training or experience”. If you have ever used the Ask the Experts feature on SureTrack, you may have wondered, “Just who are these experts answering my question anyway?” The experts […]
Challenging Vehicle Issue? Ask the SureTrack™ Experts You’ve tried everything you can think of and searched every resource you know to help solve a challenging problem, but you still can’t find the answers you are looking for. Sound familiar? We’ve all been there. SureTrack’s Ask the Experts feature gives you access to a community of […]
Special Preview of SureTrack Now Included with ProDemand With your subscription to Mitchell 1’s ProDemand™ repair information, you now have access to a preview of our newest product, SureTrack™ — the most comprehensive source of expert knowledge for professional technicians. ProDemand provides the industry-leading OEM repair information you rely on every day to repair vehicles. SureTrack […]