ShopConnection
It’s difficult to identify a diagnosis when a vehicle rolls into the shop with a check engine light, and the scan tool brings up a variety of codes. With the help of the SureTrack Community, this Audi A6 was quickly corrected and back on the road in no time. The post provides a detailed account of the diagnostic steps taken, including the use of scan tools, lab scopes, and multimeters to identify the problem and find a resolution.
The SureTrack community proved its strength yet again when a member posted about a 2010 Volvo XC90 in their shop. The vehicle had a check engine light illuminated and was experiencing a loss of power, much to the customer’s frustration. Eager to resolve the problem, the technician posted the question to the community, and with the help of fellow knowledgeable members and the use of a multi-meter on a Snap-on scan, they were able to identify the root cause and solve the issue quickly.
It’s difficult to diagnose the issue when after various repairs, the same code will not budge. SureTrack community member VT-David had a Toyota Camry in the shop with a transmission issue and code even after a transmission overhaul. The pressure control for the SL2 Solenoid was the first problem. After the Solenoid was replaced and ensuring wiring is not damaged, the same code still appeared. They posed the question to the community, and with the help of fellow community member 1Quick6 and others, they were able to resolve the issue quickly.
This fix illustrates the power of the SureTrack community to quickly help a fellow tech solve a problem in less than 30 minutes. SureTrack community member Jarrett@firstclassautorepairllc had a Chevrolet Equinox in the shop with a lack of power issue. They posed the question to the community, and with the help of fellow community member Halsauto and others, they were able to resolve the issue quickly.
Lack of communication with one or more modules in a vehicle can really slow down the diagnosis. SureTrack community member trannyman1 had a Nissan Rogue in the shop that wouldn’t drive and several codes. No communication with the TCM was the first problem. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.
Any time a customer works on their own car before bringing it to you, you’re not sure what you’re going to find. SureTrack community member schoolhouse2021 had a Ford Explorer in their shop where the owner had replaced the brake booster and master cylinder themselves, but the brake lights were now stuck on. A spongy brake pedal led them to look at various causes. They posed the question to the community, and with the help of fellow community member Lanpro1 and others, they were able to resolve the issue quickly.
Technicians are at a disadvantage when a customer’s car has already been to another shop without resolution. They have to figure out what was done, and what to do next. SureTrack community member patriot tech had an Audi A4 in the shop that wouldn’t run and some parts had been replaced by another shop. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.
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Sometimes you’ll be chasing your tail trying to fix an issue. You’ll find things along the way that might be the cause but it turns out to be something simple. SureTrack community member DNunez had a GMC Yukon in the shop with random misfires. They found several things to fix but still had the misfires. They posed the question to the community, and with the help of fellow community member Halsauto, and others, they were able to resolve the issue quickly.
Sometimes you need to go back to an old-fashioned method to diagnose a problem and find the cause. SureTrack community member Peirs13 had a GMC Sierra pickup in their shop that ran great but would intermittently go into limp in mode and set a bunch of codes. They did all the normal testing for the situation but still didn’t find the cause. They posed the question to the community, and with the help of fellow community member ericsautomotive, and others, they were able to resolve the issue quickly.