ShopConnection

  • SureTrack Real Fix: Take a Seat

    Here’s another case of a customer complaining that their car won’t start, but it’s actually because the battery is below the required voltage. In this case the battery wasn’t faulty so it’s either not being charged properly or something is draining it. Follow this Real Fix to see how a parasitic draw was tracked down and repaired on this Mercedes-Benz C300.

  • SureTrack Community Fix: Lincoln Lights

    You would think a malfunctioning park light would be an easy fix, but not if someone else got there first and installed the wrong part. SureTrack community member LCAR had a Lincoln MKZ where the left park light didn’t work. They posed the question to the community, and with their help were able to resolve the issue. And the fix reinforces the importance of installing the correct electronic parts on today’s vehicles.

  • SureTrack Real Fix: Get the Right Angle

    If you’re not that familiar with Anti-lock Brake Systems (ABS) you might wonder why steering angle is important to the function of it. It is used to account for the different wheel speed when turning to keep the system from activating inadvertently. Follow this Real Fix to see how a problem with the clockspring on this Volkswagen Routan triggered the ABS light and how it was repaired.

  • SureTrack Real Fix: Lean Sable

    Here’s another case where an older vehicle needs good old-fashioned diagnosis to find the cause of a problem. Follow this Real Fix to see how a lean condition on this Mercury Sable was diagnosed and repaired.

  • SureTrack Community Fix: Poor Dead Soul

    Battery voltage is critical to keeping today’s vehicles operating correctly. Even a very slight drop can keep you from even starting. SureTrack community member after6tuning had a Kia Soul that wouldn’t start and at first it appeared to be a charging issue. They posed the question to the community, and with the help of fellow community member todawg and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Shafted Sensor

    The anti-lock brake (ABS) system in vehicles relies on sensors to operate. These sensors capture the rotation of the wheels, typically through interfacing with a notched sensor ring. If this ring gets damaged, the system will not operate properly. Follow this Real Fix to see diagnosis of ABS codes on this Mercury Mariner lead to a damaged sensor ring and the repair.

  • SureTrack Community Fix: Bad Vibrations

    Sometimes when you have a vehicle problem you can get distracted by an unrelated code issue. SureTrack community member carguru had a BMW X5 in the shop where the owner had a problem with vibration or shaking when first started in the morning and the only code was for the charging system. They posed the question to the community, and with the help of fellow community member BMWTECH and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Undercover Problem

    You never know what you’re going to find when someone brings their car in with the check engine light on. When you get a bunch of codes you know you have your work cut out for you. Follow this Real Fix to see how a series of codes on this Volkswagen Jetta were diagnosed leading to a repair that might be unexpected.