ShopConnection

  • SureTrack Community Fix: No Throttle Van

    Mitchell 1 SureTrack Real Fix LogoMechanics hate it when they fix a vehicle for one problem and a new unrelated one shows up. SureTrack community member SpidellChris had a Ford Econoline in their shop that they replaced the transmission and fuel tank and after putting it back together had a throttle issue. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Bolt It Down

    Mitchell 1 SureTrack Real Fix LogoElectrical systems are very finicky when it comes to connections and grounding. SureTrack community member Ourfamilygarage had a Chevrolet Silverado in their shop that had the airbag light on and no communication with the module. They posed the question to the community, and with the help of fellow community member Dmckemie12 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Cheap Car, Cheap Gas

    Mitchell 1 SureTrack Real Fix LogoGas prices are high, so drivers are shopping around for the cheapest price. This may cause issues down the road though if the quality isn’t up to snuff. SureTrack community member Jeffytune had a Nissan Versa in their shop that had been towed in for a no start condition but while working on it, it decided it was going to start again. They posed the question to the community, and with the help of fellow community member Macdonald.Motorworks and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Resistant Starter

    Mitchell 1 SureTrack Real Fix LogoIntermittent starting issues can certainly be frustrating and can lead to fear of being stranded. SureTrack community member grizz81 had a RAM 1500 pickup in their shop that would randomly be hard to start or would start cranking then stop. They posed the question to the community, and with the help of fellow community member Jamesbellam and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Bad Signals

    Mitchell 1 SureTrack Real Fix LogoAnti-lock brakes and traction control systems have been standard on vehicles for many years now. These important safety features rely on good signals from various components to work properly. Follow this Real Fix to see how a code C0050 on a Chevrolet Tahoe was diagnosed and the components that caused the problem were determined.

  • SureTrack Community Fix: Blown HHR

    Mitchell 1 SureTrack Real Fix LogoCorrect fuel and air ratios are the key to any engine running properly. Many factors can mess up this ratio and cause problems but even with them correct, you can still have issues that seem like that is the cause. SureTrack community member locustpoint had a Chevrolet HHR Turbo in their shop that was running poorly and smoking and the car had been parked for four years. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Pulsing Cruiser

    Mitchell 1 SureTrack Real Fix LogoMost mechanics want to resist the urge to just swap parts when presented with a diagnostic code and instead do the diagnostic work to find the actual cause. SureTrack community member locustpoint had a PT Cruiser in their shop that was pulsing when driving and had a code P0339 for the crankshaft sensor. Testing showed the sensor to be good. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: It’s All in the Fuel

    When a customer brings you their car but leaves out a critical detail, either on purpose or not, it can wreak havoc on your diagnosis. Mitchell 1 SureTrack Real Fix LogoSureTrack community member DYERDAD had a Pontiac Bonneville in their shop that was running poorly and they checked everything that could have been the obvious cause. What they didn’t know from the customer could have saved a lot of time and frustration. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: The Key is the Key

    Mitchell 1 SureTrack Real Fix LogoHaving a new issue pop up right when your custom comes to pick up their car can be frustrating and embarrassing. But sometimes there is no way you would have known. SureTrack community member bmaples had a BMW X3 SUV that they had repaired the blower on and parked it outside for the customer to pick up. But when they did, the key didn’t work. They posed the question to the community, and with the help of fellow community member BMWTECH and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Can’t Lock That VW

    Mitchell 1 SureTrack Real Fix LogoA car that can’t be locked is a security issue for the owner. Usually this comes down to a switch or a module problem but not always. SureTrack community member griffsautoservice had a Volkswagen Jetta that couldn’t be locked with the keys or the fobs. It was a head scratching problem for them but they finally figured it out. The fix is documented below.