ShopConnection

  • SureTrack Community Fix: Cool Fuel isn’t Cool

    Mitchell 1 SureTrack Real Fix LogoOne of the biggest problems a diesel-powered vehicle can experience is contamination of the fuel, usually with water. These vehicles usually have a light that will let you know if there is water in the fuel. SureTrack community member noarsons had a 2000 Ford F350 Super Duty in their shop that had the Water in Fuel light on, but it actually had coolant contaminating the fuel. They posed the question to the community, and with the help of fellow community member powerstroketech and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Where’s The Air?

    Mitchell 1 SureTrack Real Fix LogoYou’re trying to get some heat or air from your HVAC system and no matter what blower setting you select, not much air comes out of the vents. You’d think something is plugged up or blocking the vents. SureTrack community member jecarr had a 2002 Dodge van in their shop that would blow air out of the vents. They posed the question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Shift Your Focus

    Mitchell 1 SureTrack Real Fix LogoNothing ruins your day more than hopping in your car to go somewhere and you just can’t get it in gear. SureTrack community member bighaic had a 2003 Ford Focus that wouldn’t go into gear when running. They posed the question to the community, and with the help of fellow community member powerstroketech and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Leaning RV

    Mitchell 1 SureTrack Real Fix LogoTypically when your RV is leaning it’s because you didn’t get a flat campsite, but when it’s the fuel system leaning, that causes other issues. SureTrack community member Z_Sled had a 2011 Ford E350 Super Duty RV in the shop that had problems with a rough idle and stalling. They posed the question to the community, and with the help of fellow community member runtherack and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Gas Cap Message

    Mitchell 1 SureTrack Real Fix LogoSureTrack community member mtbittinger had a 2012 Dodge Grand Caravan in the shop that had the gas cap message coming up soon after starting even though the cap had been replaced more than once. They posed the question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Limping Journey

    Mitchell 1 SureTrack Real Fix LogoOnce again an intermittent issue leads a technician on a frustrating journey to find the actual issue. And once again the SureTrack Community comes to the rescue with advice for a pesky transmission problem on a 2011 Dodge Journey.

  • SureTrack Community Fix: Drunk Silverado

    Mitchell 1 SureTrack Real Fix LogoToday’s gasoline can contain varying amounts of alcohol, and flex fuel vehicles must monitor the fuel-alcohol content to run properly. SureTrack community member honkeykong had a 2009 Chevy Silverado in the shop for a idle and starting concerns and found the fuel-alcohol content reading higher than it should be.

  • SureTrack Community Fix: Rough TRAC

    Mitchell 1 SureTrack Real Fix LogoWhy would the TRAC light come on when you have a vehicle with a rough idle and acceleration problem? SureTrack community member DAREAUTO had a Jeep Grand Cherokee where the customer complained about a rough idle and lack of power.