ShopConnection

  • SureTrack Real Fix: In the Hot Seat

    It might be Spring but there are still many areas under a deep freeze, and many people can’t live without their heated seats. Follow this Real Fix to see how the non working heated seats in this Chevrolet Equinox were diagnosed and repaired.

  • SureTrack Real Fix: 3, 2, 1, Liftgate

    Lots of vehicles have power trunks and liftgates and it’s a real inconvenience when they don’t work. Come on, who wants to manually open the trunk or hatch. Follow this Real Fix to see how a faulty power liftgate was diagnosed and repaired on this Ford Expedition.

  • SureTrack Real Fix: Rapid Decrease

    Once again a generic code description requires looking for the fault with good old-fashioned diagnostics procedures. Follow this Real Fix to see how code P1574 was diagnosed and repaired on this 2003 Chevrolet Silverado with a manual transmission.

  • SureTrack Real Fix: Getting Out of a Jamb

    Sometimes a light on the dash can bug you for a while before you address it. If you know your doors are closed but the door ajar light stays on, you might not care. Follow this Real Fix to see how such an issue was diagnosed and corrected on this 2003 Lincoln Navigator.

  • SureTrack Real Fix: De-Energized

    Real Fixes from Mitchell 1’s SureTrack® expert information resource are documented issues from actual shop repair orders and community discussions. Read on to see how SureTrack can help you correct issues that are not easily diagnosed using OEM information alone. SureTrack is available at no additional cost in our ProDemand product. Hybrid vehicles have come to […]

  • SureTrack Real Fix: Power to the People’s Car

    Many cars have turbochargers to boost the power allowing you to use a smaller engine. When the turbo isn’t providing boost you’ll certainly notice the lack of power. Follow this Real Fix to see how a lack of power issue was diagnosed on this Volkswagen Passat.

  • SureTrack Real Fix: Patriot Games

    Usually having a cranky vehicle is not a good thing, but when it won’t crank, you’re not going anywhere. Follow this real fix to see how this Jeep Patriot would not crank or start.

  • SureTrack Real Fix: Plenum of Problems

    Air management is a key part of the engine performance of modern vehicles with many of them having complex variable intake manifold systems. Follow this Real Fix to see how a code P1004 was diagnosed to find a problem with the plenum chamber.