SocialCRM
ShopConnection
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BANG! Goes Your Marketing Buck
Let’s take a look at SureCritic’s 6 Guidelines for Replying to Positive Reviews to find out how responding to positive reviews can help you create better customer relationships.
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5 Things to Love about SureCritic Consumer Reviews
We received the following email from a former SocialCRM customer telling us exactly what he missed about our service. The business owner complimented us on our consumer review system and our review partner SureCritic.
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Meet Your Support Agent: Jonathan Sellers (Part 2)
The “Meet Your Support Agent” feature provides an inside look at the SocialCRM auto shop marketing service from the support agent’s perspective.
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To Coupon or Not to Coupon?
Deciding whether to use coupons can be a challenge for auto repair shops. On one hand you don’t want to be known only as the place to go for the “cheapest price” in town. But coupons can be very effective to market your business when used properly. Here’s how do to just that.
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Indistinguishable From Magic
I will show how our SocialCRM marketing services can seem “indistinguishable from magic.” This service helps “auto-magically” create better customer communication and search engine visibility without the shop doing anything except closing customer invoices.
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Meet Your Support Agent: Jonathan Sellers (Part 1)
The “Meet Your Support Agent” feature provides an inside look at the SocialCRM shop marketing service from the support agent’s perspective. We had the opportunity to sit down with Jonathan Sellers to discuss the best way to collect consumer email addresses.
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3 Ways to Lose Your Auto Repair Shop Customer
Happy and satisfied customers ensure return visits, which means more business and a better bottom line. Here at Mitchell 1 in the SocialCRM team, we like to offer tips and tricks that will help hit that goal.
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Using Website Badges to Optimize your Auto Shop Website
What are you doing to make your business stand out from the rest? A professional business website is a key element in your auto shop marketing strategy and can be one of the biggest key differentiators to help you get noticed.
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How to Gain Customer Trust
A recent study conducted by AAA found that a startling two out of three drivers in the United States generally don’t trust auto repair shops. But this perception shouldn’t discourage you as an auto repair shop owner. Instead, take this opportunity to put yourself ahead of the game by gaining your customer’s trust.