We’re happy to let you know that starting in June, the SocialCRM service will be turning on a new automatic email campaign that is triggered whenever a consumer gives their visit at your shop a five-star rating. This new “smart email” is included at no charge for all SocialCRM customers. With over 65% of all […]
Meet Your Support Agent: Shoshana Elias The “Meet Your Support Agent” feature provides an inside look at the SocialCRM shop marketing service from the support agent’s perspective. In an interview format, they share expertise, insights and best practices to help auto repair shops use digital marketing & social media strategies to gain competitive advantage in their […]
5 Tips for Running an Effective Coupon Campaign No business owner likes to “give away money.” That’s a fact. And in this economy, every penny counts. So when we mention the word “coupon” to shop owners, we understand why they’re often reluctant to buy into this concept. But, did you know that coupons offer a […]
Did You Survive ‘Mobilegeddon’ – Google’s New Search Ranking? Have you been hearing all the hype about Google “Mobilegeddon”? It’s all over the news and social media. On April 21, Google introduced a new algorithm that favors searches to businesses that have mobile-optimized websites. Businesses with websites that are not yet mobile-friendly get punished in […]
Get Your Business on Facebook Over the years, Facebook has become an increasingly important tool for businesses, including auto repair shops. Facebook allows businesses to communicate and engage with their consumers, find new consumers, and promote their products. Getting started on creating a business Facebook page is often the hardest part. There are lots of […]
Do You Wish You Had More Customer Email Addresses? It’s no secret that email has taken the marketing world by storm as one of the most efficient ways to reach customers. Older marketing tools like the yellow phone books have faded as electronic technologies have grown. When was the last time you used a phone book for anything other […]
Meet Your Support Agent: Keri Winslow The “Meet Your Support Agent” feature provides an inside look at the SocialCRM service from the support agent’s perspective. In an interview format, they share expertise, insights and best practices to help auto repair shops use digital marketing & social media strategies to gain competitive advantage in their market. […]
Building Customer Trust Can be Easier than You Think It’s common knowledge that those customers who trust you and your business will buy more services over the lifetime of your relationship. But how do you accelerate the process of building trust with your customers so they will not only buy more services, but also share […]
Tips for Writing a Great Facebook Post Do you find yourself struggling to write a Facebook post or hesitant on what images and articles to share on your page? If so, don’t stress, the answer is simple: Keep your posts short, sweet and to the point! There are tons of helpful articles about Facebook on the Internet. […]
Best of the SocialCRM Tips & Tricks Want to get the most out of your SocialCRM shop marketing service? Here’s a collection of tips and tricks put together by the SocialCRM team in 2014. We share some great ways to pump up your marketing efforts using features in the SocialCRM service. We’ll be adding lots […]