We regularly get customer feedback from many different sources, and we welcome all of it as it helps guide us as we continually develop and improve our software. Recently someone commented on the Mitchell 1 Facebook page, with a question about the wiring diagrams in ProDemand.
For service technicians who want to take their knowledge of ProDemand® to the next level, this blog series will review major features of ProDemand to help you become more proficient with the auto repair information software.
Text messaging has become one of the most prevalent forms of communication today. Successful businesses and shops are actively using social media to communicate with their customers every day. Mitchell 1’s SocialCRM auto repair marketing service offers text messaging to help you enhance your marketing efforts and engage with your customers, while Manager SE shop management system also offers MessageCenter, enabling you to reach your customers right away with text messages sent directly from inside your Manager SE shop system. Learn about the “Real Magic” that happens when these two systems are integrated in this blog.
With so much that can go wrong with today’s complex vehicles, you need wiring diagrams that put you in control of your diagnostics. The latest enhancements to ProDemand’s wiring diagrams redefine electrical diagnostics with patent-pending interactive features.
A truck service technician is like the conductor, tuned into the truck’s performance with special knowledge about the systems on the vehicle. In fact, today’s trucks are much like a finely-tuned orchestra; when all the parts as working in unison, they are a joy to behold. However, when one component goes awry, well, things are just not so enjoyable. Learn how Truck Series can help you bring the entire thing together during the repair process.
Fleets are embracing the addition of these cameras for many reasons. Cameras can improve safety by helping to identify drivers who are taking risks while driving — they can detect things like distracted driving, speeding and more. The recorded events may then be used as a training tool.
With 2019 now officially behind us, we look forward to what 2020 will bring. As usual, Mitchell 1 is already hard at work creating value for our customers and finding new and innovative ways to help technicians and shop owners speed up efficiency and value for the coming year.
In 2019, we took this passion and molded it into some pretty cool features and functions, with updates both minor and major. Get caught up on all the new features in ProDemand and learn more about them in this blog.
Sometimes there are many ways to diagnose a vehicle to determine what needs repairing. Diagnostic Trouble Codes (DTC) can actually have more than one root cause, and they can vary between very similar makes and models. Having the ability to look at real world repairs and solutions can help you come up with the proper strategy to conquer any challenging repair, and create added value and cost savings for your shop — along with happier customers.
Join Pete Meier of Motor Age as he tells you about the the one automotive technology that you need to know for the future success of your auto shop and repair center; ADAS or Advanced Driver Assistance Systems. Check out the full video in the blog.
When researching service and/or parts information for a Caterpillar engine it is very important to include the Arrangement Number(AN) along with the Engine Serial Number (ESN). The AN is a breakdown of the different components used in your specific engine. Items such as piston group, cylinder head group, fuel system group and all other components are described in detail.