Like so many other big events in 2020, AAPEX (Automotive Aftermarket Products Expo) is going virtual this year. While we’re going to miss being in person in Las Vegas to greet show attendees, we’re excited to participate in the Virtual AAPEX Experience online Nov. 3-5. Check out the cool stuff we’ll be sharing during the show!
With so many ways to communicate with your customers—phone calls, paid ads, text messages, email and much more—it might surprise you to know there is another method of communication that can be very effective in helping you engage with your customers.
We are excited to announce our Attitude of Gratitude sweepstakes winner for the month of August! Also, check out what other shops have wowed their customers in won the Attitude of Gratitude sweepstakes.
Time is money when you are working flat rate but maybe some of these accidents could have been prevented by taking the little extra time it takes to research the jack and lifting information. Take advantage of all the information provided in Truck Series to lift that truck safely and prevent a possible accident.
Troubleshooting today’s complex systems, especially electrical systems, requires you to do your homework before you even approach the car. If you can get some help and additional tools, then troubleshooting becomes easier. Learn about tools at your disposal in this “Shop Talk Live” video conversation.
Need to translate ProDemand into another language besides English for you or your staff? You can use the built‐in translation feature of the Google Chrome Internet Browser to translate repair information in ProDemand into another language besides English.
Wouldn’t it be great if your customers told you exactly what they like and don’t like about your shop?
Unfortunately, even your best customers typically stay silent, even when they have constructive criticism that could help your shop improve. No one likes uncomfortable conversations.Join us for a free webinar series and learn firsthand what actual customers think about the auto repair experience.
While road hazards may not be avoidable and are well beyond the control of the technician in the shop, tire maintenance is a step technicians may take to keep tires in good order. Learn how Mitchell1 TruckSeries can help you out here.
The SocialCRM automotive digital marketing service is powerful tools helping automotive repair shop owners establish better relationships with their customers. With the use of automated emails & text message, shops can notify vehicle owners of their upcoming services and more!
As you know, the summer months can take an extreme toll on your customers’ cars —everything from the A/C system to the tires to the radiator. Providing preventative maintenance and repair to your customers before they take their summer family road trips can help provide peace of mind and bring you more business. After all, family trips are always more enjoyable when you’re driving on the road, not broken down on the side of it.