Forgot Your Password? No Problem!

If you’re like me, you’ve got about a million passwords floating around in your head. It’s impossible to remember them all. If you’ve forgotten your password — or need to reset your password — to access ProDemand or TruckSeries repair information software, it’s quick and easy!

Just follow these steps:

Step 1: Click on the “Forgot password? Click here to reset.” link on the Login page.

ProDemand Password Reset 1

Step 2: Enter your username and click the “Next” button.

ProDemand Password Reset 2

Step 2A (If you don’t know the username): Click the “Forgot username? Click here” link.

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Step 2B: Enter your email address and click the “Next” button.

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Step 3: Answer the security question and click the “Next” button.

ProDemand Password Reset 2b

Step 4: Enter a new password twice and click the “Reset” button.

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Step 5: Click the “Done” button on the success message.

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Step 6: Enter your new password and click the “Login” button.

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Note: If you don’t know your email, click the “Forgot email? Click here” link to get the number to call.

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Note: If you have not already set up security questions, you will get the above message when you click the “Forgot Password? Click here to reset” link on the login page.

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Also Read: Have You Been Locked Our of ProDemand?

Want to learn more about ProDemand or TruckSeries?

About the Author

Abagail Lucero

Abagail Lucero is the Product Marketing Manager for ProDemand. She joined the company in 2011 as a member of the SocialCRM shop marketing team and has served in many roles at Mitchell1, lastly as Security and Compliance Supervisor. Abagail holds a Bachelor of Science degree from California University of Pennsylvania.