ShopConnection

  • Best of the Blogs – 2021 Truck Repair Information “Did You Knows”

    Our truck repair experts at Mitchell 1 — were very busy last year. In addition to working hard on improving the medium- to heavy-duty truck repair software and getting repair information documented in a timely manner, they also shared their knowledge here in the ShopConnection blog.. Here we collected a few of the pearls of wisdom that our experts have written this past year— all of which we hope you find help you get to your fix faster!

  • Do You Hear What I Hear?

    Words have meaning — often multiple meanings and whatever word is used to describe a sound may or may not convey the sound to the interpreter of the word — most often the technician. Mercifully, the context in which the word is used usually helps us to better understand what that particular word means. Learn how Mitchell 1’s TruckSeries can help you “translate” those sounds to make sense.

  • DEF Update

    If you service and work on heavy-duty diesel trucks then you are most likely quite familiar with Diesel Exhaust Fluid or DEF. But even if you are familiar with it, it is always good practice t update yourself and keep your knowledge and safety practices in handling DEF always up to date.

  • When Wind and Road Noise is More Than Just a Distraction

    In real life quite a lot of noise exists inside even the most insulated cabins. Inside a truck on the highway, the wind and road noise may seem loud at first, but we tend to quickly grow accustomed. As time and miles pass, the ear begins to tune out the noise and rumbles to the point they become familiar background ambiance. Imagine being a service technician tasked with finding and fixing those noises? Well with the help of TruckSeries, finding those “noise causes” is easier than ever…and here’s how.

     

  • Diagnosing Vibrations Isn’t Always Fun & Games

    When a vibration is felt coming from the truck, a component, or more likely multiple components, are experiencing a start-stop-start of varying amplitude. Diagnosing those vibrations isn’t always a pleasurable experience, but with Mitchell 1’s TruckSeries by your side you can help bring some fun back into it. Learn more about how TruckSeries can help you here.

  • Don’t Ignore the Un-Glamorous Drive Axle

    Drive axles may not be the most glamorous part of the truck but they are vital to keeping the truck moving down the road. Here are a few general guidelines from our own Jake Schell, Product Manager for Mitchell 1’s CVG, that work with most axles; and for everything else learn how Mitchell 1’s TruckSeries can help you out in this blog.

  • What’s in a Word? The Importance of Context When Communicating in a Shop

    Technicians sometimes form their own unique “languages” to communicate with each other and get the work done efficiently. Yet, the technical language that technicians and manufactures use to communicate often brings confusion through different words being used to describe the same thing. Learn how Mitchell 1’s TruckSeries can help you “translate” and simplify the language needed to quickly and efficiently repair your fleet of trucks here.

  • Selecting the Correct Fluid

    It is absolutely imperative to use the correct fluid whenever servicing a truck. Adding the wrong type of anti-freeze, oil or transmission fluid can cause severe damage to a component or system. Luckily, TruckSeries truck repair information provides oil, fluid and lubricant charts for most vehicles to make sure your shop avoids the repercussions of using the wrong fluid(s).

  • Keep Your Cool This Summer: Tips for maintaining the complete cooling system

    As summer warms up, the increased temperatures place greater demands on truck cooling systems. Cooling systems, along with other powertrain systems, continue to grow more complex. While powertrain systems are amazingly robust, the increased complexity means it is more critical than ever to properly maintain these systems to avoid breakdowns and the accompanying downtime and expense. Here are some tips on how Mitchell 1 TruckSeries can help you keep cool this summer.

  • RAM Wheel Torque Safety Recall

    FCA US (Fiat Chrysler Automotive) has announced a safety recall on the vehicle you selected. It involves the following vehicles, 2012 – 2021 (D2) RAM 3500 Pickup, 2012 – 2021 (DD) RAM 3500 Cab & Chassis, 2012 – 2021 (DP) RAM 4500/5500 Cab & Chassis.