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  • Setting Kilometers as the Default Distance in ProDemand

    Setting Kilometers as the Default Distance in ProDemand ProDemand now has a “Distance Unit” setting, allowing you to set either miles or kilometers as the default distance unit. When kilometers are the default setting, the odometer selection will be automatically set to kilometers and Maintenance Service Intervals in both the Maintenance and Estimate Guide Modules […]

  • Benefits of Quick Links

    Benefits of Quick Links You’ve probably heard of the 80/20 principle. This is a popular business and economic rule that states 80% of the effects come from only 20% of the causes. Put it in other words, 80% of the money you earn is a result of only 20% of the jobs you take on. […]

  • Using Tabs in ProDemand

    Using Tabs in ProDemand One of the key benefits of ProDemand is that it returns all the relevant information you need for a job in one lookup. Just search ProDemand for a code, component or symptom, and ProDemand shows related descriptions, locations, procedures, diagrams, specifications, TSBs, and real world SureTrack results. The fastest way to […]

  • Many Paths to the Information You Need in ProDemand

    Many Paths to the Information You Need in ProDemand Technology today offers so many different ways to communicate, from phones and text messages to email and social media. Depending on the situation, you choose different ways to communicate, and you probably prefer some methods over others. At Mitchell1, we know that like communicating, you may […]

  • Uncover ‘Hidden’ Vehicle Issues with Top 10 Lists

    Uncover ‘Hidden’ Vehicle Issues with Top 10 Lists Have you ever thought that there might be more value to a feature than what is obvious? We think our Top 10 lists just happen to be one of those features that provides extra value to uncover “hidden” vehicle issues beyond the obvious popular lookups. Top 10 […]

  • Shortcut to ProDemand Modules

    Shortcut to ProDemand Modules After selecting a vehicle, ProDemand automatically navigates you to the 1Search module and displays a powerful combination of OEM and real-world repair information. The reason is the majority of lookups in ProDemand are related to repair information that is most easily accessed through the 1Search module. But sometimes you may not […]

  • Diagnose Multiple DTCs Faster

    Diagnosing complex vehicle issues is a common challenge these days for service professionals. One issue you probably encounter frequently is the vehicle that arrives with the check engine light on and several different DTCs present when you test it with your scan tool. What is your strategy in that situation? There’s no doubt that with […]

  • Answers to Your Internet Browser Questions

    Updated August 2016: Read an updated version of this blog post Chrome, Firefox, Internet Explorer & Safari Our technical support group receives a lot of questions regarding Internet browsers. What is the best browser to use for ProDemand? What versions are supported? And so on. This blog post answers the most frequently answered questions, hopefully […]

  • Best of the ProDemand Tips and Tricks

    Best of the ProDemand Tips and Tricks Throughout 2014, we posted a number of great tips and tricks to help you use ProDemand more efficiently. Before January gets past us, we thought we’d review the tips and tricks from last year in case you missed some. We’ll be posting lots of more of these in […]