• Measuring Technician Efficiency with Time Manager in Manager SE

    With the newly introduced Time Manager, included with all Manager SE subscriptions, repair shops can track their technicians’ efficiency and know at a glance the status of their current job assignments!

    With a bit of initial setup and the use of correct reporting, you can take a deeper dive into your technicians’ performance to improve efficiency at your shop. Learn all about this new feature here in this blog!

  • Manager SE Repair Orders Statuses Are Anything But Status Quo!

    Out with the old and in with the new! Care to change the daily lull of looking at your hum-drum work-in-progress screen with exciting colors? Learn how it is now possible to customize your WIP Status column entries using colors to inform all Manager SE users what the story is at-a-glance here in this blog from Tim McDonnell, Sr. Product Marketing Manager for ManagerSE.

  • Minding the Store Even Remotely: Using Manager SE Shop Reports

    Shop owners or managers want to track how things are going back at the shop while they are away. They need to view reports from wherever they happen to be. With the new online Shop Reports feature in Manager SE, now they can! Learn all about this new feature from our own Tim McDonnell, Sr. Product Marketing Manager for ManagerSE.

  • 6 Reasons to Use an Auto Shop Management System

    6Reasons_featuredAuto repair businesses are evolving, and new auto repair software and shop management technology improve upon the processes of the past. Here are six ways that an auto shop management system can benefit your business.

  • How to Turn a Service Recommendation into an Email Reminder

    Turn a Service Recommendation into an Email Reminder Service recommendations play a vital role across all stages of the maintenance and repair cycle. From letting a consumer know about a specific service need, through the actual purchase decision, recommendations are vital to the success of any automotive shop. Shops that use the Mitchell 1 SocialCRM […]

  • Scottsdale Workshop was Fantastic!

    Scottsdale Workshop was Fantastic! We’ve just wrapped up the first Shop Management Workshop for 2015, held in Scottsdale AZ on April 30 – May 2. It was our second time at the Scottsdale Plaza Resort, and it once again proved to be a magical venue. It’s a beautiful setting with the facilities, services and staff […]

  • And…."The Big Payback" Sweepstakes Continues!

    YES – “The Big Payback” Sweepstakes is continuing through 2014! Add a Customer Review Badge and Increase Search Engine Visibility If you’ve been thinking about bringing more attention to your customer reviews by adding the SureCritic badge or widget to your website, our “Big Payback” sweepstakes is an added incentive to take the next step.  And now you […]

  • And….”The Big Payback” Sweepstakes Continues!

    YES – “The Big Payback” Sweepstakes is continuing through 2014! Add a Customer Review Badge and Increase Search Engine Visibility If you’ve been thinking about bringing more attention to your customer reviews by adding the SureCritic badge or widget to your website, our “Big Payback” sweepstakes is an added incentive to take the next step.  And now you […]

  • You Never Forget a Customer's Face…

    You Never Forget a Customer’s Face… But Last Name Not So Much Here he comes. It’s Steve…. or is it Stephen? You know the car, you know what’s been done to it service-wise, but you can’t think of the owner’s last name to save your life (and you’re kind of shaky on the spelling of […]

  • You Never Forget a Customer’s Face…

    You Never Forget a Customer’s Face… But Last Name Not So Much Here he comes. It’s Steve…. or is it Stephen? You know the car, you know what’s been done to it service-wise, but you can’t think of the owner’s last name to save your life (and you’re kind of shaky on the spelling of […]