ShopConnection

  • ProDemand Update: Enhanced Wiring Diagrams

    ProDemand Feature UpdateAre you tired of searching through multiple pages to find a single wiring diagram for your selected component? Never again! ProDemand’s legendary wiring diagrams now feature intelligent navigation that takes you directly to the specific diagram for the component you searched for — with traces automatically highlighted! It’s faster and easier than ever to find the exact wiring diagram you need for an efficient and accurate diagnosis.

  • Forgot Your Password? No Problem!

    Do you have about a million passwords floating around in your head? If you’ve forgotten your password — or need to reset your password — to access ProDemand or TruckSeries repair information software, it’s quick and easy! Just follow these steps…

  • Information Makes the Best Repair

    We just had to share this great story from Ratchet + Wrench Magazine about one of our most valued ProDemand customers: Chuck Hartogh, president and co-founder of C & M Auto Care Inc., in Glenview, Ill.  Hartogh describes the believability threshold all shop owners seek to achieve with their clients. Modern tools allow you to reach that threshold so much faster, he says, “and that builds trust, and in our business, trust is everything.”

  • Featured TPMS Tip: 2011-15 Chrysler/Jeep Wrangler

    Mitchell 1 provides TPMS information to Modern Tire Dealer, an award-winning publication that writes editorial content geared to independent tire dealers. We’re sharing this content in our blog, with a link to the Modern Tire Dealer website where you can read the article in full. The TPMS information in this article may also be accessed in […]

  • Guided Component Testing Process

    Mike Alberry of Mitchell 1 and Motor Age InterviewThere are multiple ways a technician can approach an auto repair problem, and it varies by the issue. This is why it’s important to create a solid diagnostic process that can be implemented across the board to ensure that problems can be solved in a reasonable amount of time and accurately.