ShopConnection

  • SureTrack Real Fix: Rogue Communication

    Mitchell 1 SureTrack Real Fix LogoLack of communication with one or more modules in a vehicle can really slow down the diagnosis. SureTrack community member trannyman1 had a Nissan Rogue in the shop that wouldn’t drive and several codes. No communication with the TCM was the first problem. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Exploring the Brakes

    Mitchell 1 SureTrack Real Fix LogoAny time a customer works on their own car before bringing it to you, you’re not sure what you’re going to find. SureTrack community member schoolhouse2021 had a Ford Explorer in their shop where the owner had replaced the brake booster and master cylinder themselves, but the brake lights were now stuck on. A spongy brake pedal led them to look at various causes. They posed the question to the community, and with the help of fellow community member Lanpro1 and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Stretched Audi

    Mitchell 1 SureTrack Real Fix LogoTechnicians are at a disadvantage when a customer’s car has already been to another shop without resolution. They have to figure out what was done, and what to do next. SureTrack community member patriot tech had an Audi A4 in the shop that wouldn’t run and some parts had been replaced by another shop. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Wrong Plugs

    Mitchell 1 SureTrack Real Fix LogoSometimes you’ll be chasing your tail trying to fix an issue. You’ll find things along the way that might be the cause but it turns out to be something simple. SureTrack community member DNunez had a GMC Yukon in the shop with random misfires. They found several things to fix but still had the misfires. They posed the question to the community, and with the help of fellow community member Halsauto, and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Brake Cleaner to the Rescue

    Mitchell 1 SureTrack Real Fix LogoSometimes you need to go back to an old-fashioned method to diagnose a problem and find the cause. SureTrack community member Peirs13 had a GMC Sierra pickup in their shop that ran great but would intermittently go into limp in mode and set a bunch of codes. They did all the normal testing for the situation but still didn’t find the cause. They posed the question to the community, and with the help of fellow community member ericsautomotive, and others, they were able to resolve the issue quickly.

  • Get Started in the SureTrack Community with the FAQs

    SureTrack Community, an experience-based repair information resource, was designed as an interactive community to connect automotive technicians so they can help each other out of tough repair situations. If you’re a new SureTrack Community user, or even a seasoned one, a good place to start is with the SureTrack Frequently Asked Questions (FAQ) page.