SureTrack Featured FAQ: How do I find discussions that I’m taking part in? SureTrack Featured FAQs provide “bite-sized” portions of information to help you make full use of the many features inside the product, including exclusive SureTrack tools and real-world insights from professional technicians. Whether you’re just getting started or have been using the resource […]
Diagnosing complex vehicle issues is a common challenge these days for service professionals. One issue you probably encounter frequently is the vehicle that arrives with the check engine light on and several different DTCs present when you test it with your scan tool. What is your strategy in that situation? There’s no doubt that with […]
Making Sense of All the Information Out There Mitchell 1’s Ben Johnson Featured in Motor Age Interview With so much information available to auto service professionals these days, it can be overwhelming. In the May issue of Motor Age Magazine, Mitchell 1’s Ben Johnson, director of product development, talks about latest industry trends in the […]
Two New ProDemand Videos Help You Save Time We’re pleased to share two new videos demonstrating some of the cool new features in ProDemand. These are short videos that dive into the ProView and Top 10 Repairs Lists, providing step-by-step insights into real-world scenarios where these features could save technicians time in diagnosing and repairing […]
Addition of 700,000 Waveform and Parameter Identification (PID) Graphs We’ve expanded our industry-leading coverage of waveform and PID graphs to now total over 750,000 graphs. The waveform and PID graphs provide known-good or known-bad comparative waveforms to aid technicians as they troubleshoot a code or symptom with a diagnostic scan tool, such as a Snap-on […]
4 Ways to Use Your Repair Information as a Valuable Training Tool Change is a certainty in the automotive industry. With technologies like driverless cars, pedestrian detection and driver state assessment systems (just to name a few) all coming in our future, lifelong learning will be a reality for everyone in our industry. Shops are […]
6 Ways to Save Time on Repairs… That You Might Not Know About You don’t have time to waste. In the repair business, that old familiar saying that “time is money” really is true. So it’s important to have diagnostic and repair information tools close at hand to get a quick start on the correct diagnosis […]
Getting the Most Out of ProDemand New video interview highlights features that help techs work more efficiently Ben Johnson, Mitchell 1’s Director of Product Management, sat down recently with Motor Age Magazine’s Director of Custom Content, Larry Silvey. They chatted via Google “Hangout” about some of the new features in ProDemand and walked through some […]
Throwback Thursday: We’ve Come a Long Way, Baby We’re throwin’ it back to 1989 this time, with a look at the original On-Demand CDs. Back then, CD-ROM was the latest and coolest technology — and quite revolutionary. What were some of the features causing this “revolution in the automotive industry”? Well, for starters, the discs made […]
Important Update: New TSB Search, plus more… The ProDemand product development team has been working on the top issues that users have submitted into our feedback system. The latest product release reflects that effort, and includes a new TSB search, as well as improved navigation, vehicle selection and printing capabilities. Look for the team to continue […]