Showing Customer Gratitude Creates Loyalty
When an auto repair shop shows gratitude to their customers, it can help create loyalty. Use these tips to improve the relationship between you and your business.
Tag Archives: Mitchell 1
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TruckSeries Update: Enhanced Wiring Diagrams
Save valuable diagnostic time with no more tedious hunting for a component within a diagram with TruckSeries’ enhanced world class wiring diagrams. -
Bookmarking ProDemand Using Google Chrome
This blog post demonstrates creating a bookmark for ProDemand using Google Chrome. -
Inside Tips on Text Messaging (and more) from Emily Johnson
Emily Johnson, a support agent on the SocialCRM team, shares insights about building customer relationships, using text messaging to increase engagement and more! -
Vehicle Trends in 2019
To help you stay on top of the latest trends and newest tech, you can find five of the foremost vehicle trends of 2019 below. -
Our Shop Management Workshop is Heading to Scottsdale
We’re excited to announce that the second Shop Management Workshop for 2019 will be held in beautiful Scottsdale, Arizona on September 19-21 at the lovely Scottsdale Plaza Resort. This 2-day training event will help Manager SE users master the system to get the most out of their software and take their business to the next level. -
Don’t Overlook Those Grounds!
If you assume the ground connections are correct and in good condition in your truck, you may go down the wrong path. The end result could be unnecessary parts replacement and troubleshooting time, all because a simple ground cable was incorrectly routed and tightened. -
When the Sun Comes Out . . . Check the Brakes
The problems associated with driving through standing or running water have the potential to wreak havoc with any brake system. Read this blog post to learn about how to avoid problems that may be left over from the heavy spring rains this year. -
Information Makes the Best Repair
We just had to share this great story from Ratchet + Wrench Magazine about one of our most valued ProDemand customers: Chuck Hartogh, president and co-founder of C & M Auto Care Inc., in Glenview, Ill. Hartogh describes the believability threshold all shop owners seek to achieve with their clients. Modern tools allow you to reach that threshold so much faster, he says, “and that builds trust, and in our business, trust is everything.”
