• Mobile ManagerPro Now Connects with SureTrack

    Mobile ManagerPro Now Connects with SureTrack Diagnosing and fixing vehicles has gotten even easier for auto repair shops using the Mobile ManagerPro digital multi-point inspection tool and SureTrack, the vehicle diagnostic module in ProDemand. We’re pleased to tell you about a major feature enhancement that has just been implemented to integrate the two systems. Now […]

  • You Never Forget a Customer's Face…

    You Never Forget a Customer’s Face… But Last Name Not So Much Here he comes. It’s Steve…. or is it Stephen? You know the car, you know what’s been done to it service-wise, but you can’t think of the owner’s last name to save your life (and you’re kind of shaky on the spelling of […]

  • You Never Forget a Customer’s Face…

    You Never Forget a Customer’s Face… But Last Name Not So Much Here he comes. It’s Steve…. or is it Stephen? You know the car, you know what’s been done to it service-wise, but you can’t think of the owner’s last name to save your life (and you’re kind of shaky on the spelling of […]

  • How Can a ‘LIKE’ on Facebook Get You to San Diego?

    How Can a ‘LIKE’ on Facebook Get You to San Diego? “Shift Into High Gear” sweepstakes will award one winner an all-expense paid trip to attend a special edition of the shop management workshop. We’re so excited about our expanded Shop Management “Super Workshop” coming to San Diego July 17-19, 2014, that we’re giving away a […]

  • Shop Management Workshop Set for May in Atlantic City

    First Shop Management Workshop of 2014 Set for May in Atlantic City Every year, just before the holidays, the Mitchell 1 shop management workshop planning team traditionally meets to discuss events for the coming year. We strive to select locations that our customers would enjoy visiting, making certain we secure pleasant accommodations with nice meals […]

  • Manager SE Tip: Find Your Customer by First Name

      Manager SE Tip: Find Your Customer by First Name On occasion, customers will tell tech support that if they could find a customer by first name, it would sure make it much easier to give them a personal greeting. Here’s a tip on how to search by first name.  As we know, the best […]