New Commercial Truck Video Highlights Shop Productivity

We’re excited to let you know that we have a brand new video featuring our commercial truck product line —and one of our awesome truck repair shop customers: American Diesel in Murrieta, California.

Getting vehicles back on the road quickly is a top priority for commercial truck repair shops. This three-minute video shows how American Diesel uses Mitchell 1’s truck repair software and truck shop management system to work more efficiently at every stage of the repair process, from estimate to final invoice.

The shop handles every type of diesel services for all makes and models of light, medium and heavy trucks, RVs, military vehicles, fleets and more. Their crew of ASE-certified techs has more than 60 years of combined experience.

American Diesel uses TruckSeries repair information in conjunction with the Manager™ SE Truck Edition shop management system for Class 4-8 trucks. This helps them maximize efficiency with the repair process and keep track of everything going on in their shop, including scheduling appointments, creating estimates and invoices, managing technician productivity and tracking performance with the powerful business reporting tools.

Junior Schuman, shop manager, is featured in the video. He told us that the comprehensive detail in TruckSeries helps his diesel mechanics find the information they need for all makes of trucks and helps them repair trucks quickly, with minimal downtime for the truck owner. “All these trucks are trying to get back on the road. They don’t make money if they’re sitting still, so the quicker we get them in, the quicker we get them out is always the key,” he said.

On the shop management side, Junior said the shop used to write handwritten invoices but they’re running more smoothly now with their Manager system: “With the VIN lookups and everything else, it’s made our lives much easier.”

The American Diesel team welcomed us into their busy shop to film them while they worked. They also took time out of their day to tell us about how they’re using TruckSeries and Truck Edition in their shop. We certainly appreciate their hospitality and willingness to share their great story – Big THANKS to Junior and the entire team at American Diesel!

CHECK OUT THE VIDEO – and also some photos from the “set” at American Diesel.

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About the Author

Jill Schafer

Jill Schafer is the Marketing Communication Manager at Mitchell 1 and has over 20 years of marketing experience with high-technology organizations, including over 10 years in the automotive information industry.