Manager SE 7.5 Is a Game Changer Release

Manager™ SE continues 20+ years of innovation to meet modern auto repair shop needs. We’ve kept the development team very busy updating the shop management system to deliver the latest customer-requested enhancements. Here are just a few of them:

  • Notes expanded to contain 2,500 characters
  • Order Revision screens now include ‘Added From’ column
  • Drag & drop expanded to include phone descriptions (now safely move cellular phone data into position #1)

NEW: MessageCenter Texting Option

Manager SE users can now enjoy increased shop efficiency using the optional MessageCenter feature to communicate with customers:

  • Two-way texting is fully integrated inside Manager SE. You can send templated (repeat messages) or on-the-fly text messages to customers from the appointment editor or the WIP, Order or Revision screens.

text messaging to customer in Manager SE

  • It’s easy to get started: Select the Text Messaging Setup button in Configurations, then click on Request Texting Phone # and the number will populate and be ready for configuration. In our next blog post, we’ll show how simple it is to add this to your Manager SE 7.5 system.

Setting up text messaging in manager se

NEW: Built-in Oil Change Sticker Printing

Users can now manage the oil change sticker printing process inside Manager SE. It’s customizable to each shop, managing the entire process from printing the oil change sticker through creating a recommendation and setting the customer’s next appointment. Select Oil LOF Level/Quality to customize to your facility.

Printer Selection in Manager SE

NEW: Manager SE Report Options Now Expanded

The Report Selection window has been redesigned to include a Favorite Reports tab, a Find feature to locate reports by title text and an Email button to make emailing reports fast and simple. New reports include:

  • Client – Customer Birthdays, Possible Customer Duplicates
  • Accounting – Invoice Income Distribution, Category Profit – Custom List
  • Management – Sub Estimates by Date Range (Revisions)
  • Inventory – Detailed Inventory, Tire Sale/Qty/Profit, Tire Physical Count, Sales Summary Tires by Date Range, etc.
  • Follow Up – Export Recommendations by Date Range
  • Tech Worksheet – Technician Worksheet With History

Expanded reporting options in manager se

The new Category Profit – Custom List report allows users to select their own categories to create a custom summary!

custom list report in manager se

Users will clearly benefit from the additions and enhancements included in the Manager SE 7.5 release. Best of all, we’re not done yet… stay tuned!

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About the Author

Tim McDonnell

Tim McDonnell is a senior product market manager for Mitchell 1 and has 27 years of experience with various Mitchell 1 products. He is the company’s primary media developer for product training assets and a subject matter expert in shop management software and other Mitchell 1 products. He also served as the Vice-Chair of the AMI Board of Trustees from 2009-2015.