ShopConnection
Lack of communication with one or more modules in a vehicle can really slow down the diagnosis. SureTrack community member trannyman1 had a Nissan Rogue in the shop that wouldn’t drive and several codes. No communication with the TCM was the first problem. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.
Any time a customer works on their own car before bringing it to you, you’re not sure what you’re going to find. SureTrack community member schoolhouse2021 had a Ford Explorer in their shop where the owner had replaced the brake booster and master cylinder themselves, but the brake lights were now stuck on. A spongy brake pedal led them to look at various causes. They posed the question to the community, and with the help of fellow community member Lanpro1 and others, they were able to resolve the issue quickly.
Technicians are at a disadvantage when a customer’s car has already been to another shop without resolution. They have to figure out what was done, and what to do next. SureTrack community member patriot tech had an Audi A4 in the shop that wouldn’t run and some parts had been replaced by another shop. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.
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Sometimes you’ll be chasing your tail trying to fix an issue. You’ll find things along the way that might be the cause but it turns out to be something simple. SureTrack community member DNunez had a GMC Yukon in the shop with random misfires. They found several things to fix but still had the misfires. They posed the question to the community, and with the help of fellow community member Halsauto, and others, they were able to resolve the issue quickly.
Sometimes you need to go back to an old-fashioned method to diagnose a problem and find the cause. SureTrack community member Peirs13 had a GMC Sierra pickup in their shop that ran great but would intermittently go into limp in mode and set a bunch of codes. They did all the normal testing for the situation but still didn’t find the cause. They posed the question to the community, and with the help of fellow community member ericsautomotive, and others, they were able to resolve the issue quickly.
Remember when you pulled a lever, or stepped on a pedal to set the parking brake? Electronic parking brakes have proliferated through the automotive industry introducing another system to diagnose. SureTrack community member HHBA1 had a Mazda CX-5 that was setting parking brake codes and they were going down the path of replacing the module. They posed the question to the community, and with the help of fellow community member Markbob, and others, they were able to resolve the issue quickly.
With the amount of electronic gadgets available for cars today it can be hard to track down something that is causing an issue. SureTrack community member ProAutoValdosta had a Honda CR-V in their shop that would not start after sitting for a few days. They could see a draw on the system but could not find the cause at first. They posed the question to the community, and with the help of fellow community member Sleazen and others, they were able to resolve the issue quickly.
Sometimes a positive test result can lead you to confusion over the cause of a problem. SureTrack community member Nhaugen had a Nissan Rogue in their shop that would blow the fuse to the blower motor multiple times. They posed the question to the community, and with the help of fellow community member markbob, and others, they were able to resolve the issue quickly.
A lot of data is used in modern automotive systems when controlling automatic transmissions. You may have to look past the transmission to find the cause of an issue with it. SureTrack community member Lbrent2444 had a Nissan Maxima in their shop that wouldn’t shift out of first gear and ended up replacing the transmission multiple times without fixing the issue. They posed the question to the community, and with the help of fellow community member ericsautomotive, and others, they were able to resolve the issue quickly.