Tip: Quickly Export Your Customer History

Tip: Quickly Export Your Customer History

Would you like to use some of your customer history data outside Manager SE? Here’s a really simple way to build an export file in the CSV format.

The following procedure describes the steps to take in Manager SE to run a mail-merge request to create an export file:

1. Click on the Reports icon to access the Reports tabs.

2. Select the Follow Up tab to display available postcards and letters.

3. Click on the *MM Create Data Export File selection (indicated below).

4. Using the filters provided on Follow-up tabs (date range of service, new/inactive customers, etc.), perform a search to generate a range of desired records.

5. Click on Print to create the Followup.csv file. This file can be opened up with Excel to apply further sorting and filtering. The export file includes the data fields shown below:




Got FAQs?

For more tips like this, read Mitchell 1’s Knowledgebase articles. They answer frequently asked questions and often simplify some complicated processes. Our technical support agents often use the Knowledgebase to assist our customers and improve their user experience. So if you want to go directly to the source of the answers, here are four ways you can get to the Knowledgebase:

 1. Type your topics into the Search Topic  box on the home page of the Mitchell 1 website:


2. Link to the Knowledgebase from the Support  webpage:


3. Link to the Knowledgebase from the Get2Know Training Center:


4. Link to the Knowledgebase from the Manager Forum:


About the Author

Tim McDonnell

Tim McDonnell first joined Mitchell 1 in 1985 and is a senior product marketing manager for Manager SE. He has experience with various Mitchell 1 products and is the company’s primary media developer for product training assets and a subject matter expert in shop management software and other Mitchell 1 products. He also served as the Vice-Chair of the AMI Board of Trustees from 2009-2015. He is also the “voice of Mitchell 1” – you’ll hear him on the recorded message when you call the Mitchell 1 office.