• A Happy Ending, Compliments of Product Content Support

    A Happy Ending, Compliments of Product Content Support Our days in Product Content Support (PCS) are super busy and we get used to hearing a lot of similar types of questions and requests.  Our main job is to help customers with repair information and estimator content issues. When they have a problem finding information in […]

  • What Pennies and Mitchell 1’s OEM Data Have in Common

    What Pennies and Mitchell 1’s OEM Data Have in Common When I first started working at Mitchell 1 almost 10 years ago, I was in awe of the amount of information the Editorial Team processes every year. In 2003, Mitchell 1 was processing 200,000 pages of information per year. We’ve come a very long way […]