Creating a desktop shortcut for ProDemand using Google Chrome The beauty of this tip is that you can apply it to more than just ProDemand. Feel free to create desktop shortcuts to your favorite websites so they’ll be available on your computer desktop for easy access. 1) Open Google Chrome. 2) Navigate to www.ProDemand.com (***Very […]
Getting the Most Out of ProDemand New video interview highlights features that help techs work more efficiently Ben Johnson, Mitchell 1’s Director of Product Management, sat down recently with Motor Age Magazine’s Director of Custom Content, Larry Silvey. They chatted via Google “Hangout” about some of the new features in ProDemand and walked through some […]
National Car Care Month is Coming in April – Are You Ready? Maybe a better question to ask is: Are your customers ready? Are they educated on the importance of National Car Care Month? April is National Car Care Month and it’s right around the corner. So there’s no better time than the present to […]
The Updates Continue: Remembering Your Place, Plus More… Our ProDemand Development team has been busy this year, continuing the streak of software updates based on customer feedback with our third update this year. In this release, the team focused on navigation, vehicle qualification and more on Quick Links. Enjoy the latest ehancements and remember to […]
Meet Your Support Agent: Keri Winslow The “Meet Your Support Agent” feature provides an inside look at the SocialCRM service from the support agent’s perspective. In an interview format, they share expertise, insights and best practices to help auto repair shops use digital marketing & social media strategies to gain competitive advantage in their market. […]
Know an Automotive Student Who Could Use a Scholarship? Application deadline is 3/31/2015 Mitchell 1 has long been dedicated to supporting academic achievement in automotive education. We’re proud to work with the NACAT Education Foundation to offer our support with a scholarship to a deserving high school senior each year. The application deadline for the 2015 Mitchell […]
Throwback Thursday: We’ve Come a Long Way, Baby We’re throwin’ it back to 1989 this time, with a look at the original On-Demand CDs. Back then, CD-ROM was the latest and coolest technology — and quite revolutionary. What were some of the features causing this “revolution in the automotive industry”? Well, for starters, the discs made […]
Updated August 2016: Read an updated version of this blog post Chrome, Firefox, Internet Explorer & Safari Our technical support group receives a lot of questions regarding Internet browsers. What is the best browser to use for ProDemand? What versions are supported? And so on. This blog post answers the most frequently answered questions, hopefully […]
Tips, Tricks & Increased Efficiency Await You on Our Forum – You Want to Read This! When was the last time you visited your Mitchell 1 Manager Forum? Did you know it has existed since 2004? If it’s been a while (or perhaps never), here’s a quick introduction: It’s active daily with interactive peer-to-peer discussions […]
Important Update: New TSB Search, plus more… The ProDemand product development team has been working on the top issues that users have submitted into our feedback system. The latest product release reflects that effort, and includes a new TSB search, as well as improved navigation, vehicle selection and printing capabilities. Look for the team to continue […]