Shortcut to ProDemand Modules

Shortcut to ProDemand Modules

After selecting a vehicle, ProDemand automatically navigates you to the 1Search module and displays a powerful combination of OEM and real-world repair information. The reason is the majority of lookups in ProDemand are related to repair information that is most easily accessed through the 1Search module. But sometimes you may not want repair information; perhaps you want estimating or maintenance information instead. How do you go directly to those modules without first making a pit stop at the 1Search screen?

Well, here’s the answer: After logging in, you will see main menu on the home screen, with all the modules shown in a column on the left.  Normal navigation at this point would be to press “select vehicle” and select a year/make/model. However, ProDemand does offer another choice. If instead you select the module you want to navigate to first, you’ll eliminate one click and skip over the 1Search module after selecting your year/make/model.

As an example, if you are a service writer putting together an estimate, pick the Estimate Guide module with your first selection. ProDemand will then open the Select Vehicle dialogue. When you finish picking your vehicle, ProDemand will automatically reopen the module you first selected; in this case, the Estimating Guide. This process also works if you want to use the Maintenance module, the Vehicle Reference module or any of the other modules.

About the Author

Abagail Lucero

Abagail Lucero is the security and compliance supervisor and a ProDemand trainer for Mitchell 1. She joined the company in 2011 as a member of the SocialCRM shop marketing team and then served as client service supervisor. Abagail holds a Bachelor of Science degree from California University of Pennsylvania.