ShopConnection

  • SureTrack Community Fix: Underfloor Module Corrosion

    Mitchell 1 SureTrack Real Fix LogoEveryone knows that moisture infiltrating electrical components is a bad thing. So why do manufacturers continue to put them in vulnerable locations? SureTrack community member markbritt had a Chevrolet Silverado in the shop where an airbag module under the carpet was corroded causing issues and once replaced, they couldn’t get the truck to start. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Constant Wipers

    Mitchell 1 SureTrack Real Fix LogoHaving windshield wipers when it rains is essential but if your wipers never turn off, that can be a real problem. SureTrack community member 1mrstit had a Buick Regal in the shop where the wipers that wouldn’t shut off. They posed the question to the community, and with the help of fellow community member Dmckemie12 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: No Start Audi

    Mitchell 1 SureTrack Real Fix LogoBuying a 20 year old car has its risks so it’s wise to have them inspected first. If you don’t you may be surprised by immediate problems. SureTrack community member patriot tech had a 2001 Audi A4 in the shop that wouldn’t start and the new owners knew nothing about the car. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: BMW on the Blink

    Mitchell 1 SureTrack Real Fix LogoWhen you have a blinking warning light but no symptoms or codes, and usual testing doesn’t find the cause, what do you do? SureTrack community member MIKEMCCOYS had a BMW 325Ci with a blinking ABS light but no codes and the ABS working. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Hi-Ho Silverado

    Mitchell 1 SureTrack Real Fix LogoWhen you ride a horse, your “throttle control” is pretty simple either using the reins or your heels. Throttle control on vehicles used to be simple as well, a cable or linkage attached to the foot pedal on one end and the carburetor or throttle body on the other. But now we have throttle controls that are electronic and not physically connected to the engine. This can make it more complicated to diagnose a throttle control issue. Follow this Real Fix to see how a code P1516 on a Chevrolet Silverado was diagnosed and the problem corrected.

  • SureTrack Community Fix: Windows on the Frontier

    Mitchell 1 SureTrack Real Fix LogoElectrical issues be a challenge at times, even on a relatively simple system. When you introduce control modules into the mix it can get even more complicated. SureTrack community member tchrono had a Nissan Frontier pickup in the shop with power windows that didn’t work. After testing on their own they were stumped. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Erratic Throttle

    Mitchell 1 SureTrack Real Fix LogoIn the “good ole days”, the gas pedal was physically connected to the carburetor or throttle body. Now most vehicles connect the throttle pedal through the wiring and throttle control issues can require a lot of testing. Follow this Real Fix to see how codes P2110 and P2118 on a 2016 Jeep Patriot were diagnosed to find the components causing the issue.

  • SureTrack Community Fix: Running on Empty

    Mitchell 1 SureTrack Real Fix LogoWhen you have a gas gauge that doesn’t work and your testing leads you to an obvious cause and that doesn’t actually fix it, what do you do? You contact your fellow techs through the SureTrack Community for help. SureTrack community member bmaples had a Ford F150 pickup in the shop where testing showed the fuel sender to be defective but that didn’t fix the gauge reading empty. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Not an EVAP Leak

    Mitchell 1 SureTrack Real Fix LogoSometimes a customer thinks they know what’s wrong with their vehicle when they bring it into your shop, but that can just be a distraction. SureTrack community member bmaples had a Chevrolet Silverado in the shop where the customer thought they had an EVAP leak but it was something else. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Uncool Caliber

    Mitchell 1 SureTrack Real Fix LogoOnce again summer is coming and driver’s want their air conditioning working, and they’re bringing them in for repair. SureTrack community member BradysHayden had a Dodge Caliber in the shop where the air conditioner wouldn’t come on. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.