ShopConnection

  • SureTrack Community Fix: Cat Burglar Surge

    Mitchell 1 SureTrack Real Fix LogoWhen a symptom arises after something was replaced on a vehicle it causes you to focus on that system. But it could be something totally different. SureTrack community member kgoble had a Ford F450 truck in the shop that developed a surge after a stolen catalytic converter was replaced. They posed the question to the community, and with the help of fellow community member juniur, Ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Hot Cat Transit

    Mitchell 1 SureTrack Real Fix LogoYour customer comes in with what should be a simple misfire issue, but things go down hill once you start digging into it and end up having to replace the engine. That should take care of it, right? SureTrack community member mastertech1978 had a Ford Transit van in the shop that still had a misfire problem even after replacing the engine. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Visual Inspection

    Mitchell 1 SureTrack Real Fix LogoHere’s another fix where the cause of an electrical gremlin was not found by traditional means but instead by looking all around the vehicle. Follow this Real Fix to see how a Ford F150 with malfunctioning radio and climate control system was diagnosed and the component that caused the problem was found.

  • SureTrack Community Fix: Remote Control Journey

    Mitchell 1 SureTrack Real Fix LogoNothing can be more frustrating than having a vehicle in your shop that won’t start and you check everything possible and it still won’t, except under a very specific condition. And then the one thing you don’t expect is the cause. SureTrack community member Dottrans had a Dodge Journey in their shop that they replaced the transmission in it and later on, would no longer start. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Low Pressure when Cold

    Mitchell 1 SureTrack Real Fix LogoLow engine oil pressure problems usually get worse when the engine warms up, not the other way around. SureTrack community member bmaples had a Chevrolet Silverado in the shop where the engine oil pressure would be low when the engine was cold but improve once it warmed up. They posed the question to the community, and with the help of fellow community member Jamesbellam and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Ready For Your Screen Test

    Mitchell 1 SureTrack Real Fix LogoVehicles today come with more and more screens and when a blank one is staring you in the face, you may not no where to start testing. SureTrack community member grizz81 had a GMC Terrain SUV in the shop where the radio and touch screen weren’t working. They posed the question to the community, and with the help of fellow community member Dmckemie12 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Bad Mix

    Mitchell 1 SureTrack Real Fix LogoHaving a new trouble code after you do repairs, and there are no symptoms, can be frustrating? SureTrack community member germanautorepairM had a BMW 335i in the shop that they repaired a misfire situation but now have a code 29E0 (P0171). They posed the question to the community, and with the help of fellow community member BMWTECH and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Wet Connector

    Mitchell 1 SureTrack Real Fix LogoEvery technician knows that water in the PCM is not a good thing. So you replace it and you still have issues, what do you do? SureTrack community member juniur had a Chevrolet Aveo that had water in the PCM and a code P2138. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: A Jarring Situation

    Mitchell 1 SureTrack Real Fix LogoAll modern vehicles will drain a battery when sitting but when it happens in a short time, it’s time to investigate. SureTrack community member after6tuning had a Kia Soul that had a parasitic draw issue and they found some charging issues which they corrected but didn’t eliminate the draw. They posed the question to the community, and with the help of fellow community member todawg and others, they were able to resolve the issue quickly.