ShopConnection

  • SureTrack Real Fix: BMW Under Pressure

    The SureTrack Community helped bring crucial insight to light to diagnose a high-pressure fuel system issue. Multiple tests are performed to verify the diagnosis of a faulty fuel injection pump. This SureTrack Real Fix highlights the power of community support, expertise, and experience, where automotive professionals help each other tackle the most challenging issues.

  • SureTrack Real Fix: Audi Sensor Resistance

    It’s difficult to identify a diagnosis when a vehicle rolls into the shop with a check engine light, and the scan tool brings up a variety of codes. With the help of the SureTrack Community, this Audi A6 was quickly corrected and back on the road in no time. The post provides a detailed account of the diagnostic steps taken, including the use of scan tools, lab scopes, and multimeters to identify the problem and find a resolution.

  • SureTrack Real Fix: Wrong Signals

    The SureTrack community proved its strength yet again when a member posted about a 2010 Volvo XC90 in their shop. The vehicle had a check engine light illuminated and was experiencing a loss of power, much to the customer’s frustration. Eager to resolve the problem, the technician posted the question to the community, and with the help of fellow knowledgeable members and the use of a multi-meter on a Snap-on scan, they were able to identify the root cause and solve the issue quickly.

     

  • SureTrack Real Fix: Toyota Limp Mode

    Mitchell 1 SureTrack Real Fix LogoIt’s difficult to diagnose the issue when after various repairs, the same code will not budge. SureTrack community member VT-David had a Toyota Camry in the shop with a transmission issue and code even after a transmission overhaul. The pressure control for the SL2 Solenoid was the first problem. After the Solenoid was replaced and ensuring wiring is not damaged, the same code still appeared. They posed the question to the community, and with the help of fellow community member 1Quick6 and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Fast Fix

    Mitchell 1 SureTrack Real Fix LogoThis fix illustrates the power of the SureTrack community to quickly help a fellow tech solve a problem in less than 30 minutes. SureTrack community member Jarrett@firstclassautorepairllc had a Chevrolet Equinox in the shop with a lack of power issue. They posed the question to the community, and with the help of fellow community member Halsauto and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Rogue Communication

    Mitchell 1 SureTrack Real Fix LogoLack of communication with one or more modules in a vehicle can really slow down the diagnosis. SureTrack community member trannyman1 had a Nissan Rogue in the shop that wouldn’t drive and several codes. No communication with the TCM was the first problem. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Exploring the Brakes

    Mitchell 1 SureTrack Real Fix LogoAny time a customer works on their own car before bringing it to you, you’re not sure what you’re going to find. SureTrack community member schoolhouse2021 had a Ford Explorer in their shop where the owner had replaced the brake booster and master cylinder themselves, but the brake lights were now stuck on. A spongy brake pedal led them to look at various causes. They posed the question to the community, and with the help of fellow community member Lanpro1 and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Stretched Audi

    Mitchell 1 SureTrack Real Fix LogoTechnicians are at a disadvantage when a customer’s car has already been to another shop without resolution. They have to figure out what was done, and what to do next. SureTrack community member patriot tech had an Audi A4 in the shop that wouldn’t run and some parts had been replaced by another shop. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.