A Conversation about SureTrack – Listen In!

A Conversation about SureTrack – Listen In!

Our own Pat Merg, Mitchell 1’s Sr. Manager of Information, had a chance last week to sit down and talk about SureTrack via a live Google “Hangout” with Pete Meier, Technical Editor of MotorAge Magazine. Among other things, they chatted about challenges facing technicians today in the age of Internet searches. There’s plenty of information available on the Internet – no doubt — but can you trust it?

Pete says that “many noted instructors will tell you that if you don’t have a diagnostic direction within 30 minutes or so, you need to stop what you’re doing and start accessing additional resources to help you locate the problem.”

Using a recognized source like SureTrack is the best way to have confidence when diagnosing an issue. Pat shared insights into the many features of SureTrack that help technicians of all experience levels solve problems easier and faster by using verified information from a variety of sources, all consolidated in a single application that also includes an interactive community of technicians.

No worries if you missed the live conversation — we have a link to the recording and you’re invited to join them in the Motor Age AutoPro Workshop and listen in now!

Pat Merg talks SureTrack

About the Author

Gary Hixson

Gary Hixson is a Sr. Market Manager at Mitchell 1, and is responsible for product and market management of the Repair Information product line. Most recently he managed the release of ProDemand™, the industry-leading repair, diagnostic and maintenance information system.