Your Voice Matters: Share Your Insights on Our Product
At Mitchell 1, we firmly believe in the power of collaboration for successful product development. As we consistently engage with our internal teams to provide cutting-edge technology, we recognize the invaluable contribution that your insights can make to enhance our ProDemand repair information software.
ProDemand, as you are well aware, is packed with comprehensive repair, diagnostics and maintenance information that plays a key role in your daily operations. That’s precisely why we are eager to hear from you about the areas in which you seek improvements.Your expert insights will help us tailor our development efforts to meet the specific needs of your shop. Therefore, we invite and encourage our valued customers to provide feedback to help shape the future of our software for a more seamless user experience.
HOW TO PROVIDE FEEDBACK
We’ve made it easy for you to share your thoughts on our product, either directly in the product or through feedback surveys. Whether you’ve encountered a helpful, user-friendly feature that made your repair easy or identified an area where we can improve, we want to hear from you. Here are a couple of ways you can provide your insights on our product (below).
In-Product Feedback:
Access forms that allow you to share your thoughts directly within the product. Your comments will go straight to our product development team; simply click “CONTACT” in the top right menu bar:
Feedback Surveys:
Participate in our periodic feedback surveys. Your responses help us gather structured insights on specific aspects of the product, ensuring a full understanding of user preferences.
Survey Link: https://mitchell1.com/support/contact/feedback/
You’ve Shared Your Thoughts, What Happens Next?
Thank you in advance, your feedback doesn’t go unnoticed. Our product development team diligently reviews and analyzes every piece of feedback. We prioritize enhancements based on the specific needs of our current users, ensuring that our product improvement plans align with your expectations. As a token of appreciation, we occasionally highlight impactful user feedback in our communications and acknowledge those who have made a significant impact on the product’s development. Your voice matters, and we can’t wait to hear what you have to say!
