• SureTrack Real Fix: Hard Starting Mazda

    Mitchell 1 SureTrack Real Fix LogoThe evaporative emissions systems (EVAP) on vehicles is typically pretty straightforward and an important part of keeping the emissions in check. But when something goes wrong it can cause various issues. Follow this Real Fix to see how a hard starting Mazda with codes P0455 and P2187 was diagnosed and repaired.

  • SureTrack Community Fix: Misfire On My Mind

    Mitchell 1 SureTrack Real Fix LogoReplacing a vehicle’s engine with a used one has its risks as you’re going to be counting on it working as it should. SureTrack community member MobleMech had a 2015 Camaro in their shop that came in with a misfire on cylinder one due to engine damage. They replaced it with a used engine and again had a misfire on cylinder one. They posed the question to the community, and with the help of fellow community member Jamesbellam and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Keep On Pumping

    Mitchell 1 SureTrack Real Fix LogoThis is an oldy but still a good fix to remember. SureTrack community member MobleMech had a 1993 Chevrolet pickup in the shop where the fuel pump would keep running after turning off the key. They posed the question to the community, and with the help of fellow community members juniur, Ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Cat Burglar Surge

    Mitchell 1 SureTrack Real Fix LogoWhen a symptom arises after something was replaced on a vehicle it causes you to focus on that system. But it could be something totally different. SureTrack community member kgoble had a Ford F450 truck in the shop that developed a surge after a stolen catalytic converter was replaced. They posed the question to the community, and with the help of fellow community member juniur, Ericsautomotive and others, they were able to resolve the issue quickly.

  • Maintenance Tips to Reduce Tire Wear

    In our high-tech age, it is all too easy to overlook the purely mechanical aspects of a truck that have needed to be maintained ever since some ingenious person mounted a wheel to an axle in order to move a load that was too large to be carried or dragged. With the help of our own Jake Schell, here are a few maintenance tips to help you and your fleet to reduce tire wear.

  • SureTrack Real Fix: Visual Inspection

    Mitchell 1 SureTrack Real Fix LogoHere’s another fix where the cause of an electrical gremlin was not found by traditional means but instead by looking all around the vehicle. Follow this Real Fix to see how a Ford F150 with malfunctioning radio and climate control system was diagnosed and the component that caused the problem was found.

  • SureTrack Community Fix: Low Pressure when Cold

    Mitchell 1 SureTrack Real Fix LogoLow engine oil pressure problems usually get worse when the engine warms up, not the other way around. SureTrack community member bmaples had a Chevrolet Silverado in the shop where the engine oil pressure would be low when the engine was cold but improve once it warmed up. They posed the question to the community, and with the help of fellow community member Jamesbellam and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Ready For Your Screen Test

    Mitchell 1 SureTrack Real Fix LogoVehicles today come with more and more screens and when a blank one is staring you in the face, you may not no where to start testing. SureTrack community member grizz81 had a GMC Terrain SUV in the shop where the radio and touch screen weren’t working. They posed the question to the community, and with the help of fellow community member Dmckemie12 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Wet Connector

    Mitchell 1 SureTrack Real Fix LogoEvery technician knows that water in the PCM is not a good thing. So you replace it and you still have issues, what do you do? SureTrack community member juniur had a Chevrolet Aveo that had water in the PCM and a code P2138. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • How to Be a Text Marketing Super Hero

    Marketing Tips from Mitchell 1 SocialCRMThe quote “With great power come great responsibility” has been attributed to everyone from Winston Churchill to Spiderman, and this relationship of power-to-responsibility is certainly true for Texting Marketing Campaigns. The “great power” of text marketing campaigns is made obvious when your customer grants you permission to contact them in the most direct and personal way possible.  And the “great responsibility” starts with the FCC’s requirement to get prior consent before sending automated promotional texts.

    The good news is that Mitchell1 is here to help with some tips on text marketing best practices that will have you texting marketing like a super hero.