Tom Grady, owner of Redhawk Auto Service in Temecula, California (and a valued Mitchell 1 customer), used four simple strategies to increase sales by more than 400 percent from $25,000 per month when he first acquired the 2,000-square-foot shop to a current annual total of $1.5 million.
Asking for reviews about your auto repair shop business may not always give you warm, fuzzy feelings inside, but online reviews can truly be one of your most powerful auto shop marketing tools.
Being able to fix the customer’s car is clearly part of your success strategy, but unfortunately fixing cars is not enough to guarantee loyal relationships. Relationship building is just as important as fixing the customer’s car