Having an tool accident while working on a customer’s car can lead to big issues. SureTrack community member Richard_C had a GMC Envoty in their shop for a head gasket change and when the tech was done, they accidentally shorted the battery and then the truck wouldn’t start. They posed the question to the community, and with the help of fellow community member mwk6503 and others, they were able to resolve the issue quickly.
We’re constantly being urged to do updates. Updates on our phones, our computers, even our TVs. Even your car needs updates at times. Some newer cars automatically get updates over the air but older ones don’t. SureTrack community member alltune had a Jeep Compass in their shop that couldn’t pass inspection because the fuel monitor wouldn’t set. They posed the question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue quickly.
Towing a dead vehicle into a shop is a fairly common situation. But doing it three times is too much, especially when it won’t act up when it’s there. SureTrack community member ZachR had a Mazda Tribute that would stall hours away from the shop but not when it was there. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to finally figure out what was wrong with it and repair the problem.
Every technician knows that water in the PCM is not a good thing. So you replace it and you still have issues, what do you do? SureTrack community member juniur had a Chevrolet Aveo that had water in the PCM and a code P2138. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.
Where to Find ECM (Electronic Control Module) Connector Views In my role as the ProDemand Trainer, I have the chance to talk to many new customers to help them get up and running smoothly with ProDemand. Lately, one of the questions I’ve heard frequently is, “How do I find the connector end views for the ECM in ProDemand?” To answer […]