Technicians are at a disadvantage when a customer’s car has already been to another shop without resolution. They have to figure out what was done, and what to do next. SureTrack community member patriot tech had an Audi A4 in the shop that wouldn’t run and some parts had been replaced by another shop. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.
Sometimes you may not have the special tools to repair a customer’s vehicle but one of the most useful special tools you do have available is the SureTrack Community. SureTrack community member Jeffytune had an Audi A4 Allroad in their shop that had a starting issue and also a code related to the timing system. They posed the question to the community, and with the help of fellow community member Kg1 and others, they were able to resolve the issue quickly.
Intermittent misfires are one of the trickiest vehicle problems to track down. You have to get the car to do it while you’re working on it. SureTrack community member cbrodskysr had an Audi A4 in their shop that had a misfire under load, they did some work to it that seemed to clear up the issue but it came back in a few weeks with the same problem. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.