New! Plate-to-VIN Feature Speeds Up Vehicle Selection

TruckSeries Plate-to-VIN Update

What is the Plate-to-VIN feature?

Using the Vehicle Identification Number (VIN) to look up service information is the most accurate way to identify the vehicle. However, entering the 17 VIN characters takes time and there is the risk of miss-typing. Inaccurate VIN information can cost you money. Mitchell 1’s Plate-to-VIN feature provides precise vehicle descriptions while eliminating the labor involved with manual VIN verification. TruckSeries® can now quickly identify the vehicle being worked on by simply entering the license plate number and state. This feature speeds up vehicle identification by reducing the number of characters to enter and greatly improves accuracy.

Some Common Q&As

Q:  Is the Plate-to-VIN feature in Mitchell 1’s Manager™ SE the same as the Plate-to-VIN in TruckSeries?
A: Manager SE and TruckSeries use the same service. Entering the same license plate in either product will yield the same results.

Q: How often are the license plate and VIN information updated?
A: Plate-to-VIN information is dependent on each state’s motor vehicle agency to update the data. Some states are very quick to update information — in as little as two days — while others may take a bit longer.

Q: Does the service fully decode the VIN?
A: The Plate-to-VIN service reports the full VIN (see below about the NY and PA exception). On occasion, ProDemand may ask for more qualifying information about the vehicle when the VIN is decoded. This is because the OEM does not share their “serial number” information. The serial number is the last 6 digits of the VIN and is used by the OEM to track the vehicle and some specific options. When the first 11 digits of the VIN do not decode enough information to identify the vehicle, TruckSeries will ask additional questions.

Q:  Why do I get a partial Plate-to-VIN decode in Pennsylvania or New York?
A:  Both Pennsylvania and New York observe privacy laws that prevent our Plate-to-VIN service from receiving the complete VIN. TruckSeries instead gives a partial VIN, everything except the serial number portion, to decode the vehicle.

Q:   Why can’t I use Plate-to-VIN in Canada?  Are we getting this functionality soon?
A:   Our Plate-to-VIN service is for U.S. vehicles only. We’re hoping to provide a solution for Canada in the future.

Q:  Is my data shared with CARFAX?
A:  No. When using the Mitchell 1 Plate-to-VIN, or VIN decoder, your information is NOT shared with CARFAX.


For more information on TruckSeries’s Plate-to-VIN feature and other features, visit us here.

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About the Author

Jake Schell

Jake Schell is an editorial consultant with Mitchell 1. Previously, he served as Product Manager for the Commercial Vehicle Group from 2002 to 2023. Prior to joining Mitchell 1, Jake spent 20 years as a technician. He holds a Chevrolet Master certification in the transmission category as well as ASE certifications in both cars and trucks.