Important Update: ProView Troubleshooting Tool Added to ProDemand

Important Update: ProView Troubleshooting Tool Added to ProDemand

ProDemand has added a unique troubleshooting tool to help service professionals relate Diagnostic Trouble Codes (DTCs) and symptoms to components. You access ProView by clicking the ProView tab (see below) after completing a 1Search and selecting a result. Once on the ProView tab, you can see all of the known fixed components for a code or symptom based on real-world content. This allows you to sort by popularity of the component and plan a diagnosis strategy to resolve the problem. 

 On the ProView page, you will see three charts (Figure 1 below, click to expand the image):

  1. Radial graph showing the relationship of the code or symptom to possible at fault components
  2. Bar chart listing the most commonly replaced component for that code or symptom
  3. Graph showing the mileage at which the most common component is replaced 
Figure 1


In figure 2 below, I’ve changed the code selection from a p0171 alone to a p0171 and p0174 together. Notice that the three charts have also changed, giving “Fuel Pump, Fuel Filter” as the most common replaced component for this code combination.

Figure 2

Note: ProView is not accessible using the Internet Explorer 8 Internet browser; please use IE 11, Chrome or Firefox.

About the Author

Gary Hixson

Gary Hixson is a Sr. Market Manager at Mitchell 1, and is responsible for product and market management of the Repair Information product line. Most recently he managed the release of ProDemand™, the industry-leading repair, diagnostic and maintenance information system.