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Position Structure/Concept: As a Mitchell 1 Inside Sales Representative, the individual will understand and perform duties specific to meeting goals and objectives as set by Sales Management. The main focus of this individual is to: 1) Act as Mitchell 1 product/sales consultant to both existing and potential customers. 2) Listen to and assess the needs […]
General Functions: Under direct supervision, perform a variety of routine support activities in a customer service function. Make outbound calls to new customers and those who are within 6 months from their subscription expiration date. Must be able to assess any issues uncovered during the call and route the call to the appropriate group within […]
General Functions: The CRM Support Agents will be Mitchell1’s primary interface with the shop owners who have purchased CRM services. These agents will be critical to the long term success of the program by establishing a strong relationship with each shop customer. The agents will both support incoming inquiries pertaining to the services as well […]